RESIDENTIAL MANAGER

Apis Services Inc•Philadelphia, PA

5d•$0 - $47,902•Onsite

About The Position

Resources for Human Development (RHD) is seeking a compassionate and experienced Residential Manager to join their Resiliency Manor program. In this leadership role, the manager will oversee residential operations, supervise and develop direct care staff, and help create a safe, supportive, and empowering environment for the individuals served. This is an opportunity for someone with experience in behavioral health, developmental disabilities, or residential services who is ready to take the next step into a leadership position.

Requirements

High school diploma or equivalent
Minimum of 3 years of experience working with individuals with developmental disabilities or mental illness
Must be at least 21 years of age
Valid, non-provisional driver’s license
Personal vehicle with required minimum liability insurance coverage
Strong interpersonal and communication skills
Basic computer and internet literacy
Ability to meet applicable employment screening and clearance requirements
Knowledge and understanding of applicable residential care regulations, policies, and procedures

Nice To Haves

Previous supervisory or management experience in a group home or residential setting
Experience with direct staff supervision
Medication administration experience
Behavioral intervention and crisis management experience
Knowledge of medical terminology
Experience with budget or residential operations management

Responsibilities

Oversee the day-to-day operations of assigned residential site(s), ensuring a safe, healthy, and supportive environment.
Supervise and provide guidance to Direct Support Professionals and other assigned residential staff.
Manage staffing and scheduling to maintain appropriate coverage.
Work directly with individuals served, providing support with daily living skills, personal care, community involvement, and other needs.
Support individuals in developing independence, building relationships, and becoming more involved in their communities.
Oversee medical appointments, medication management, and required health-related documentation.
Train and coach employees on individual-specific needs, medication procedures, program requirements, and job competencies.
Monitor employee performance, training compliance, timekeeping, and documentation.
Maintain consumer records and ensure documentation is accurate and completed according to program and regulatory requirements.
Monitor and respond appropriately to crisis situations and significant behavioral or medical concerns.
Assist with consumer funds, petty cash, household supplies, and other residential operational needs.
Ensure homes remain in compliance with applicable state regulations, safety standards, and agency policies.
Participate in an on-call rotation and provide assistance during residential emergencies.
Serve as a positive role model and promote teamwork, accountability, professionalism, and person-centered support.