RESIDENTIAL MANAGER
About The Position
Resources for Human Development (RHD) is seeking a compassionate, dedicated Residential Manager to provide leadership and oversight to residential programs serving individuals with intellectual and developmental disabilities. This role is ideal for someone who is passionate about empowering others, building strong teams, and creating supportive environments where individuals can thrive. This is a hands-on leadership role that combines staff supervision, program management, and direct support. Whether you're an experienced residential leader or looking to take the next step in your human services career, you'll find opportunities for professional growth and meaningful impact with RHD. Resources for Human Development (RHD) has been providing person-centered services and supports for individuals with intellectual and developmental disabilities, behavioral health needs, and other community support needs for decades. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful difference by helping individuals live their best lives.
Requirements
- High School Diploma or equivalent.
- Minimum of three (3) years of experience supporting individuals with developmental disabilities, intellectual disabilities, or mental health needs.
- Must be at least 21 years of age.
- Valid non-provisional MA driver's license for at least three years.
- Personal vehicle with state-required insurance coverage.
- Strong communication, leadership, and organizational skills.
- Ability to pass required background screenings, abuse registry checks, and drug testing.
Nice To Haves
- Previous supervisory or management experience in a residential or group home setting.
- Experience with medication administration, documentation, and regulatory compliance.
- CPR and First Aid certification or willingness to obtain certification.
Responsibilities
- Supervise and support Lead Direct Support Professionals and Direct Support Professionals.
- Oversee daily operations of assigned residential homes, ensuring a safe, healthy, and home-like environment.
- Manage staffing schedules, coverage, hiring, onboarding, coaching, and performance development.
- Ensure compliance with agency policies, licensing standards, and state and federal regulations.
- Support individuals with daily living activities, community integration, and skill development.
- Coordinate and drive individuals to medical appointments, handle medication oversight, and health-related services.
- Review and maintain required documentation, including progress notes, incident reports, treatment plans, and monthly reports.
- Conduct medication audits, weekly medication counts, and ensure proper medication administration practices.
- Manage household budgets, petty cash, facility upkeep, and maintenance needs.
- Facilitate team meetings and collaborate with families, guardians, healthcare providers, and community partners.
- Respond to emergencies, participate in the on-call rotation, and provide after-hours management support as needed.
Benefits
- Competitive Compensation
- DailyPay - Access Your Earned Wages Before Payday
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Wellness Programs
- Employee Referral Bonuses
- Company-Paid Training
- Leadership Development Opportunities
- Ongoing Training & Professional Development
- Career Advancement Opportunities
- Supervisory Experience in a Mission-Driven Organization
- Opportunities Across Multiple Service Lines
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
