Residential Manager

BETTER COMMUNITY LIVING INCNew Bedford, MA
$58,600 - $58,600Onsite

About The Position

At Better Community Living, our work is rooted in a simple but powerful belief that every individual deserves the opportunity to live with dignity, independence, and purpose in their community. BCL provides residential and community-based services for adults with developmental disabilities across the Greater New Bedford region. Our programs focus on person-centered care that helps individuals build skills, strengthen relationships, and participate fully in the world around them. Behind this work is a dedicated team of professionals who bring compassion, patience, and commitment to the individuals we support every day. We understand that the strength of our organization comes from the people who work here, which is why we focus on creating a supportive workplace where employees feel valued, respected, and empowered to grow. Whether someone is beginning their career in human services or bringing yearn of experience, BCL offers an opportunity to do meaningful work while building a stable and rewarding career. Working at BCL means being part of a mission-driven organization that values teamwork, accountability, and community impact. Our staff members support individuals in living independent lives while also growing professionally through training, mentorship, and leadership opportunities. Many members of our leadership team began their careers providing direct support and have advanced into supervisory and management roles within the organization. We believe strongly in promoting from within and developing the next generation of leaders in human services. BCL offers competitive compensation along with opportunities for employees to increase their earnings through additional shifts and scheduling flexibility. Because our programs operate around the clock, employees may have opportunities to pick up extra hours when available. Staff may benefit from consistent full-time schedules, opportunities to pick up additional shifts when available, weekend shift differentials for eligible roles, overtime opportunities based on program needs, and paid training and certification programs. For many employees, the ability to work additional hours provides flexibility and an opportunity to increase their overall earnings while supporting the individuals we serve. BCL offers a comprehensive benefits package for eligible employees, including medical and dental insurance options, a 401k retirement savings plan, life insurance options, tuition assistance opportunities, professional development and training, and supportive leadership and mentorship. We believe in investing in our employees so they can continue developing both personally and professionally. A career at Better Community Living is more than just a job. It is an opportunity to make a meaningful difference in the lives of others while building a career rooted in service, compassion, and community. If you are passionate about helping others and want to be part of an organization that values your work and supports your growth, we encourage you to explore opportunities with BCL.

Requirements

  • 3-5 years residential DDS program management experience, including prior direct support staff supervision preferred
  • 3-5 years work experience and knowledge of intensive behavior plans and behavioral intervention.
  • 3-5 years work experience with individuals having developmental disabilities with medical issues, high risk behaviors and complex behavior plans
  • First Aid, CPR, MAP, CPI will be required: recertification training provided
  • Intermediate computer, email knowledge.

Responsibilities

  • Foster open and supportive communication with consumers, families, DDS, Guardians and other community organizations and agencies.
  • Oversee all consumer medical, medication and health issues.
  • Provide and ensure communication of medical and health issues to staff, agency nurses, and families.
  • Administrative responsibilities include scheduling and time reporting, financial management, coordination of community activities, family member interaction, and record keeping and reporting.
  • Monitor staff performance management, including evaluations and developmental plans and disciplinary actions.
  • Routinely review and ensure completion/submission of all required daily, bi-weekly, monthly, quarterly and annual reports as scheduled.
  • Maintain and organize all data collection, medical behavioral and all other documentation needed according to the company procedures and DDS policies.
  • Coordinate all aspects of consumer and program financial procedures in accordance with company and DDS policies.
  • Assure the proper and prudent expenditures of all funds.
  • Oversee maintenance of the location and vehicles to include cleanliness, décor, safety issues, and emergency situations: practice preventative maintenance; ensure compliance with OSHA standards.

Benefits

  • Consistent full-time schedules
  • Opportunities to pick up additional shifts when available
  • Weekend shift differentials for eligible roles
  • Overtime opportunities based on program needs
  • Paid training and certification programs
  • Medical and dental insurance options
  • 401 k retirement savings plan
  • Life insurance options
  • Tuition assistance opportunities
  • Professional development and training
  • Supportive leadership and mentorship
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