Residential Maintenance Manager - Gates

Midland Management LLC•Town of Gates, NY

32d•$24 - $25

About The Position

The Residential Maintenance Manager is a leadership role responsible for overseeing maintenance and repair activities within residential properties. The position ensures that work is completed efficiently, safely, and in compliance with applicable standards and regulations. It supervises maintenance technicians, oversees building-system repairs and preventative maintenance, coordinates apartment turnovers and other work schedules, manages tools and supplies, addresses resident maintenance requests, and monitors maintenance costs and budgets.

Requirements

Knowledge of plumbing, electrical, carpentry, HVAC, and general building systems.
Strong supervisory and leadership abilities.
Ability to diagnose and solve a variety of maintenance issues.
Good communication skills for working with residents, property managers, and contractors.
Ability to prioritize tasks and manage multiple projects simultaneously.
Several years of experience in a maintenance role, typically including some supervisory or management experience.
High school diploma or GED.
First Aid and CPR certifications are often required for safety purposes.

Nice To Haves

Associate’s degree or technical certifications.
Certifications in HVAC, electrical, plumbing, or building maintenance.

Responsibilities

Manage and supervise maintenance technicians, assign tasks, and ensure work is completed on time and to a high standard.
Train and guide technicians on maintenance practices and safety procedures.
Conduct performance evaluations and provide staff feedback.
Oversee and participate in repairs, maintenance, and replacement of plumbing, electrical, HVAC, and general building systems.
Ensure routine property inspections and preventative maintenance are conducted.
Respond to emergency maintenance issues and ensure their timely resolution.
Plan and schedule apartment turnovers to minimize vacancy days.
Schedule maintenance activities to minimize disruption to residents and support timely completion.
Order and manage inventory of tools, parts, and supplies.
Ensure maintenance work complies with local building codes, health and safety regulations, and environmental standards.
Implement safety protocols to protect staff and residents from accidents or hazards.
Respond to residents' maintenance requests, address concerns, and ensure issues are resolved promptly.
Communicate maintenance schedules and progress to property management and residents.
Monitor and manage the maintenance budget, keep costs within limits, and identify cost-saving opportunities without compromising quality.
Approve purchase orders for parts and supplies.