Maintenance Technician, Residential

The RMR Group•Sunrise, FL

About The Position

The Maintenance Technician assists the Maintenance Supervisor in maintaining the physical integrity of the residential property and ensuring a safe, secure, and comfortable environment for residents, visitors, and staff. The technician performs assigned duties safely and takes on other duties as requested. In the Maintenance Supervisor’s absence, the technician assumes all maintenance responsibilities. The role involves routine preventive maintenance, property inspections, minor and routine repairs, make-ready coordination, tool and storage-area upkeep, and responding to urgent maintenance situations. Work must comply with company policies and procedures and applicable state and federal requirements, including relevant EPA and OSHA regulations. The position requires rotating on-call coverage, including nights, weekends, and holidays.

Requirements

High school diploma or GED equivalent.
At least 2 years of experience in property-management maintenance.
EPA Universal Certification required.
Solid working knowledge of carpentry, electrical, plumbing, and related maintenance areas needed for daily operations.
Strong verbal and written communication skills.
Ability to work in a fast-paced environment, multitask, and meet deadlines.
Team-oriented approach and problem-solving ability.
Professional appearance and manner.
Ability to work extended periods without relief when responding to priority or emergency situations.
Ability to stoop, stand, and climb ladders and stairs as needed.
Ability to lift and carry objects weighing up to 50 pounds for distances up to 30 feet.
Valid driver’s license.
Ability to work rotating on-call shifts, including nights, weekends, and holidays.

Nice To Haves

CPO Certification preferred.
Ability to earn future designations as required by industry standards, EPA regulations, OSHA requirements, and other applicable standards.

Responsibilities

Conduct business in accordance with company policies and procedures and applicable state and federal regulations, including Lead Based Paint, ADA, Fair Housing, HAZCOM, OSHA, EPA, and other pertinent requirements.
Stay aware of property conditions and promptly address unsafe conditions.
Schedule and perform routine preventive maintenance on appropriate equipment as directed by the Maintenance Supervisor and Property Manager.
Inspect and maintain tools in excellent condition; keep work areas clean and perform safety-related duties.
Know the locations of utility meter shutoffs, apartment and fixture shutoffs, and sewer clean-outs.
Keep storage areas locked when not in use.
Diagnose and perform minor or routine maintenance and repairs involving building systems, fixtures, appliances, grounds, and common areas, including electrical and plumbing systems, HVAC, flooring, roofing, lighting, locks, security systems, pools, and related items.
Inspect and help coordinate make-ready repairs and services, assisting make-ready staff as needed to meet deadlines.
Report major repairs and requisitions to the Maintenance Supervisor before spending funds.
Change and rekey locks and make keys.
Move heavy appliances and equipment between storage areas and apartments as circumstances require.
Help move abandoned furniture and appliances to the dumpster when necessary.
Perform other duties requested by the Maintenance Supervisor, Property Manager, Service Director, Regional Manager, or other company official.
Assume all maintenance responsibilities when the Maintenance Supervisor is absent.
Participate in rotating on-call coverage, including nights, weekends, and holidays.

Benefits

Health insurance
Dental insurance
Vision insurance
Life and disability insurance
Health Savings Account (HSA) and Flexible Spending Plans (FSA)
401(k) plan with employer match
Holidays, vacation, and sick time
Parental leave
Tuition assistance
Matching Gift Program
Voluntary employee-paid benefits, including Critical Illness and Accident Insurance, Identity Theft Protection, and Pet Insurance