Residential Life and Housing Coordinator

Point Loma Nazarene University • San Diego, CA

7d • $23 - $24 • Onsite

About The Position

Join our Residential Life team in a dynamic role focused on supporting students' residential experience, where organization, communication, and collaboration make a daily impact. We’re seeking a proactive professional who thrives in a fast-paced environment, manages multiple priorities with excellence, and brings a service-minded approach to supporting students and campus housing operations. This is an exciting opportunity to contribute to a mission-driven, faith-based university while helping create a welcoming residential experience.

Requirements

• Bachelor’s degree preferred.
• One or more years of administrative work experience.
• High level of competence in utilizing software programs, including but not limited to Microsoft Office (Word, PowerPoint, and Excel), Google Workspace (Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, and Slides), Workday, CANVA, etc.
• Must have a service orientation providing exceptional customer service, and the ability to communicate effectively and exercise good judgment and tact in engaging with students, faculty, staff, parents, PLNU constituencies, and outside organizations.
• Strong writing and editing skills. Ability to compose correspondence using correct English, spelling, grammar, punctuation, syntax, format, and accurate proofreading.
• Strong organization skills, dependability in follow-through, adaptability, and ability to take initiative, work independently, make decisions, handle stress, and maintain confidentiality of information.
• Competent multi-tasking skills required, including being able to maintain workflow despite frequent interruptions.
• Excellent interpersonal skills to relate to students, faculty, staff, and campus partners with an affable and flexible disposition.
• Self-starter with strong organizational and motivational skills.
• Must enjoy working in a team environment.
• Ability to organize and empower students in respective responsibilities.
• Evidence of Christian commitment and active church involvement.
• In addition, staff agree to live in agreement with PLNU’s Community Life Covenant.
• The job offer is contingent on the successful completion of a background check.
• PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.

Nice To Haves

• Proficiency with Google Suite, Microsoft Office, and shared systems management
• Strong collaborator who can work effectively across departments and external partners
• Adaptability, initiative, and a demonstrated commitment to ongoing professional growth

Responsibilities

• Support the Director of Residential Life with day-to-day administrative operations, confidential matters, meeting coordination, and office communications.
• Partner with the Assistant Director of Housing to support housing operations and planning using StarRez software
• Serve as a key point of contact for Advocate, our student case management system.
• Manage office processes such as scheduling, the Res Life email account, deadline tracking, purchasing support, room reservations, logistics, and financial record maintenance in Workday.
• Help lead essential Residential Life operations including residence hall openings/closings, health and safety inspections, RA training, fire drills, and other department processes.
• Maintain organized communication and records with campus partners while supporting departmental planning and scheduling efforts.
• Provide administrative and operational support to the broader Residential Life team.
• Keep Residential Life website content accurate and up to date.
• Welcome and assist students, faculty, staff, and visitors in the Student Life & Formation reception area.
• Support major campus initiatives and peak periods such as Welcome Week and other special projects as needed.

Benefits

• health
• dental
• tuition benefits for employees and dependents
• competitive retirement matching
• vacation and sick time
• 15 paid holidays per year
• opportunities to engage with our community including staff chapel and a robust wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree