Residential Leasing Agent

The Taggart Group of Companies•Ottawa, ON

28d

About The Position

You are a Residential Leasing Agent based in downtown Ottawa, reporting to the Director of Leasing. Your focus is minimizing vacancies and delivering exceptional service to current and prospective tenants. You market properties, screen applicants daily, and ensure buildings are well-maintained. You foster strong relationships with owners, staff, and tenants, support a positive office culture, and represent the company professionally. You also coordinate new tenant orientations and assist with office management and clerical duties, all in alignment with Taggart Realty Management’s mission, policies, and procedures.

Requirements

You bring 3 years of experience in residential leasing or rental agent roles.
You hold a high school diploma; a college certificate is an asset.
You possess strong knowledge of real estate, property management, and relevant legislation.
You communicate clearly, negotiate effectively, and deliver exceptional customer service.
You hold a valid Class G driver’s license and maintain flexibility to work evenings, weekends, and travel within the city.

Nice To Haves

You hold a college certificate

Responsibilities

Record and update prospective tenant details and rental traffic in the database.
Respond to phone and email inquiries about available suites.
Advertise properties and conduct tours for marketing purposes.
Book and show apartments to prospective tenants.
Screen applicants to ensure eligibility.
Complete lease applications and assist with verification.
Finalize leases and submit documents to the Property Manager.
Create welcome packages for new tenants.
Communicate with the team and update move-in/move-out reports.
Inspect units at move-in and move-out.
Address tenant inquiries, concerns, and complaints.
Accept rent payments, deposits, and related fees.