Residential Leasing Agent

Colonnade Management Inc. • Halifax, NS

19d • Onsite

About The Position

If you’re a passionate go-getter with a keen interest in real estate, Colonnade BridgePort wants to hear from you! With a range of full-service real estate offerings including property management, development, investment & asset management, and leasing, Colonnade BridgePort has built a reputation of excellence in the real estate industry. They service a portfolio of state-of-the-art commercial, residential, and mixed-use properties in Ottawa, the GTA and Southwestern Ontario, Gatineau, and Atlantic Canada. As the company continues to grow and expand its business, they are looking for talented and driven individuals to join their dynamic team. Reporting to the Senior Residential Leasing Sales Manager, the Residential Leasing Agent will play a pivotal role in driving leasing performance across the entire portfolio, including both stabilized properties and new construction lease-ups. This is an aggressive, results-oriented position that requires a dynamic individual with a proven ability to close deals, overcome objections, and achieve occupancy goals in a competitive rental market. The Residential Leasing Agent will be responsible for executing leasing strategies, conducting property tours, and delivering exceptional customer service to prospective tenants, ensuring maximum occupancy and rental income across all assets under management.

Requirements

• 1-3 years of previous sales experience, ideally in property management or a related field
• Knowledge of the Residential Tenancy Act (RTA) is required
• Excellent verbal and written communication skills in English
• Valid Class G driver’s license and access to own vehicle required

Nice To Haves

• Bachelor’s degree is strongly preferred
• Prior experience in Property Management is an asset
• Experience with Yardi and other CRM systems is an asset
• Bilingualism (French & English) is considered an asset

Responsibilities

• Generate interest in the property and neighbourhood by being an expert on offerings, amenities, pricing etc.
• Be the first point of contact and ambassador of the community by handling prospective phone calls, text messages, and emails
• Move prospective tenants through the sales process, conduct property tours, and participate in leasing-focused events to generate new leads and secure leases
• Actively prospect to find new leads, identify potential advertising partners and sources
• Ensure that the model suite(s) are always clean, presentable, and ready for showings.
• Effectively overcome objections from prospects, focusing on the value and unique selling points of the property
• Stay informed about local market conditions, rental rates, and trends to help position properties competitively
• Handle all leasing renewals, including negotiating annual rental rate increases, ensuring high renewal rates while maximizing rental income
• Play a critical role in the lease-up of new construction properties, with opportunities to participate based on performance and leasing success in stabilized properties
• Administer the resident move in process, including key handovers and orientation for new residents on building systems and amenities.
• Assist with the preparation of leasing documentation and move in materials
• Review lease applications, guarantor forms, and data entry processes, flagging high-risk applicants and preparing assessments for the leasing supervisor
• Participate in activities to attract new residents, as well as current resident engagement initiatives to promote referrals and lease renewals
• Maintain a positive property environment for both residents and staff, encouraging participation in events and activities
• Assist in resolving resident conflicts by promoting respect for individual differences and fostering a welcoming community
• Ensure an adequate stock of professionally printed collateral and promotional items is always available for prospective renters
• Support the marketing team by providing feedback and suggestions on promotional activities, leasing events, and resident engagement strategies
• Demonstrate professionalism, diplomacy, and tactfulness in all interactions to generate a positive company image.
• Assist the Resident Services Coordinators with move-ins and tenant onboarding as needed

Benefits

• Three weeks starting paid vacation, three days personal leave
• Employee and Family Assistance Program
• Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee)
• RRSP matching program
• Holiday office closure between Christmas and New Years
• Summer hours (position dependent, alternative may be offered)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees