Residential Installer

The Overhead Door•Albuquerque, NM

3d•Onsite

About The Position

The Residential Installer professionally installs, maintains, and repairs residential garage doors, openers, and related equipment. The role includes removing used doors and components, installing new systems, and servicing a range of equipment. Installers work with customers, team members, and management to provide quality service, follow safety requirements, and maintain customer satisfaction. The work takes place at residential, commercial, and construction sites, indoors and outdoors, and involves travel to job locations in a company vehicle. Standard hours are Monday through Friday, with occasional early mornings, evenings, or weekends depending on customer scheduling and emergency service calls.

Requirements

1–3 years of experience in garage door installation or a related trade.
High school diploma or GED.
Excellent written and verbal communication skills when interacting with staff and customers.
Strong attention to detail and workmanship.
Ability to work independently and as part of a team.
Ability to read and interpret safety rules, operating and maintenance instructions, blueprints, and procedure manuals.
Basic math skills, including calculating proportions, percentages, area, circumference, and volume.
Ability to read a tape measure and convert nominal measurements.
Willingness to learn products and processes.
Valid driver’s license.
Ability to work outdoors in varying weather conditions.
Ability to lift up to 75 pounds and perform repetitive standing, lifting, reaching, bending, climbing, and kneeling.
Ability to work on ladders at varying heights.
Ability to pass pre-employment screening, including background and drug screening.

Nice To Haves

Construction, carpentry, or mechanical experience.

Responsibilities

Assess installation and service requirements by evaluating site conditions, equipment needs, and potential construction modifications or obstructions before starting each job.
Document the full scope of work and communicate additional services or adjustments to the Salesperson and/or Scheduling Supervisor for approval.
Install residential garage doors, openers, springs, tracks, cables, hinges, locks, and related hardware according to manufacturer specifications and company standards.
Perform service and diagnostic work on residential garage door systems, including rolling steel doors, torsion springs, and dock equipment.
Complete minor framing, construction adjustments, and modifications to support accurate and secure installations.
Ensure work complies with local building codes, safety regulations, and company quality standards.
Maintain detailed records of work performed, materials used, and job completion status.
Load, unload, inspect, and prepare tools, equipment, and materials for daily assignments.
Keep work vehicles and job sites clean, organized, and well-maintained.
Manage vehicle inventory to ensure parts and supplies are available for service and installation jobs.
Communicate professionally with customers, explain installation and repair processes, and address questions or concerns.
Follow company policies, procedures, and safety protocols.
Perform other assignments or tasks as directed by the supervisor.