Residential Installer

Overhead Door•Albuquerque, NM

11h•Onsite

About The Position

Responsible for the professional installation, maintenance, and repair of residential garage doors, openers, and related equipment. The work includes removing used doors and components, installing new systems, and servicing a range of equipment. The role works closely with customers, team members, and management to provide quality service, comply with safety requirements, and maintain customer satisfaction. The position works at residential, commercial, and construction sites, indoors and outdoors, and requires travel to job locations in a company vehicle. Work involves exposure to varying weather conditions and use of hand and power tools, including work at heights. Standard hours are Monday through Friday, with occasional early mornings, evenings, or weekends based on customer scheduling and emergency service calls. Employees must wear required personal protective equipment on job sites.

Requirements

A minimum of 1–3 years of experience in garage door installation or a related trade.
High school diploma or GED.
Excellent written and verbal communication skills when interacting with staff and customers.
Strong attention to detail and workmanship.
Ability to work independently and as part of a team.
Ability to read and interpret safety rules, operating and maintenance instructions, blueprints, and procedure manuals.
Basic math skills, including calculating proportions, percentages, area, circumference, and volume.
Ability to read a tape measure and convert nominal measurements.
Willingness to learn products and processes.
Valid driver’s license.
Ability to work in outdoor weather conditions.
Ability to lift up to 75 pounds.
Ability to perform repetitive standing, lifting, reaching, bending, climbing, and kneeling, and to work on ladders at varying heights.
Must successfully pass pre-employment screening requirements, such as background and drug screening.
Must wear required personal protective equipment on job sites.

Nice To Haves

Experience in construction, carpentry, or mechanical work is preferred.

Responsibilities

Assess installation and service requirements by evaluating site conditions, equipment needs, and potential construction modifications or obstructions before starting each job.
Document the scope of work, including additional services or adjustments, and communicate it to the Salesperson and/or Scheduling Supervisor for approval.
Install residential garage doors, openers, springs, tracks, cables, hinges, locks, and related hardware according to manufacturer specifications and company standards.
Perform service and diagnostic work on residential garage door systems, including rolling steel doors, torsion springs, and dock equipment.
Complete minor framing, construction adjustments, and modifications needed for accurate and secure installations.
Ensure work complies with local building codes, safety regulations, and company quality standards.
Maintain detailed records of work performed, materials used, and job completion status.
Load, unload, inspect, and prepare tools, equipment, and materials for daily assignments.
Keep work vehicles and job sites clean, organized, and well-maintained.
Manage vehicle inventory to ensure adequate parts and supplies are available for service and installation jobs.
Communicate professionally with customers, explain installation and repair processes, and address questions or concerns.
Follow company policies, procedures, and safety protocols.
Perform special assignments or other tasks assigned by the supervisor.
Travel to various job locations in a company vehicle.