Residential HVAC Service Technician

NearU, and Affiliate Regional HVAC Branches•Arden, NC

5d•$150,000•Onsite

About The Position

Mountain Air Mechanical is seeking experienced Residential HVAC Service Technicians with at least three years of hands-on experience. The ideal candidate is a seasoned professional with strong people skills, capable of bringing calm, clarity, and professionalism to customer interactions. We foster a culture of respect, investing in employee growth and treating technicians as the professionals they are. This role offers consistent, year-round work with overtime opportunities, ongoing training, and a robust benefits package.

Requirements

3+ years of experience in residential HVAC service (heat pumps, gas furnaces, air conditioning units, etc.)
Strong customer service and interpersonal communication skills
EPA Certification (or willingness to obtain immediately)
Ability to lift up to 100lbs. regularly
Comfortable working in attics, crawl spaces, outdoor environments, and on ladders.
Valid driver's license with safe driving record
Must pass pre-employment drug screen and background check

Responsibilities

Diagnose, troubleshoot, and repair HVAC systems.
Create accurate repair estimates for customers.
Educate customers on HVAC products, services, and maintenance needs.
Perform routine maintenance on heating and cooling systems.
Mentor and train junior technicians.
Listen carefully to customer concerns and deliver solutions that address the root cause, not just the symptom.
Maintain clear and professional communication with clients and members.
Build long-term trust with customers.
Participate in rotating on call shifts, occasional overtime, and weekend work based on the demand.
Perform other duties assigned by management.