Residential Helper

Waste Pro USA • Clarksville, TN

1d

About The Position

The Residential Helper assists a refuse truck driver on pre-assigned and special routes to collect garbage, yard waste, and recycling from residences. The role involves manually loading waste, operating the truck’s packing mechanism, supporting safe vehicle movement, maintaining clean collection areas and equipment, and providing courteous customer service. The position may require work during emergencies and assistance on other routes to complete daily work.

The job is performed in varied weather and environmental conditions, including heat, cold, snow, rain, wind, noise, vibration, fumes, odors, and dust. It requires frequent physical exertion, including lifting, pushing, pulling, climbing, and bending, as well as riding on the outside of the truck in low-speed areas while servicing residential customers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Able to follow safe operating practices.
• Able to learn and use interpersonal skills related to good customer service.
• Able and willing to work in a team environment.
• Able to read, write, and comprehend reports well enough to complete daily assignments.
• Physically able to push or pull 50 pounds independently between 800 and 1,000 times per day.
• Physically able to lift 50 pounds independently from the ground to waist height between 800 and 1,000 times per day.
• Physically able to get up and down from the cab of a commercial motor vehicle between 800 and 1,000 times per day.
• Physically able to bend at the waist and knees between 800 and 1,000 times per day.
• Physically able to work 8 to 12 hours in extreme weather conditions, including heat, cold, rain, and snow.
• Able to ride on the outside of the truck while servicing residential customers in low-MPH areas.

Responsibilities

• Collects solid waste on assigned routes by placing it in the rear of the truck, manually or by pushing toters to the tipper; lifts and carries bags, bulk items, and containers; climbs on and off the rear truck step; and operates the packing mechanism.
• Provides safe, courteous, and efficient customer service to the public and customers, and maintains a positive attitude toward company, customer, and municipal goals.
• Ensures residential garbage and recyclables are collected and transferred properly; collection may require using a back door.
• Answers residents’ questions and directs them to Customer Service or the appropriate government office for additional information.
• Complies with ANSI, OSHA, and company safety policies, including Waste Pro Absolute Guidelines.
• Assists the Driver in safely backing up the truck by directing the Driver from the ground.
• Cleans behind the compactor blade with a shovel and hoe when directed, and sprays and cleans the hopper and truck at the end of each shift or as needed.
• Immediately reports safety or customer-service issues to the Driver and Supervisor.
• Cleans up scattered refuse and accidental spills, and ensures customer containers are returned properly.
• May work during emergency situations.
• Assists other routes as needed to complete daily work.
• Attends and participates in assigned company-sponsored training courses.
• Keeps up to date on current job-appropriate technology used by Waste Pro.
• Performs other job-related duties as assigned by the Supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed