Helper Residential

Waste Management, Inc.•Webster, NY

2d•Onsite

About The Position

The Residential Helper teams with a Route Driver to assist with collecting waste and recyclable materials. The role involves working safely and following WM safety rules, OSHA requirements, and applicable laws. Helpers manually or mechanically load and empty residential and/or commercial containers into trucks, operating a hoisting device when needed. Containers may be curbside, dockside, carryout, or require pullout to complete service. The helper also assists the driver with backing maneuvers and communicates service issues, hazards, incidents, and customer requests to Operations Management or Dispatch. This is an on-site position with a stated base pay of $18.36. The schedule is Monday through Friday, with a 5:45 AM start. Overtime is based on business needs; workdays may extend up to 10 hours, and some Saturdays may be required. The role is designated safety-sensitive and may involve pre-employment, post-incident, reasonable-suspicion, and random drug and alcohol testing. WM describes its mission as helping build a sustainable tomorrow and offers eligible employees a compensation and benefits package. Benefits may vary by site.

Requirements

Must be at least 18 years of age.
Must be legally eligible to work in the United States.
Must strictly comply with safety rules and protocols.
May be subject to drug and alcohol testing, including pre-employment screening, post-incident evaluations, reasonable-suspicion checks, and random testing, in accordance with government regulations and company policies.

Responsibilities

Follow WM Safety and Life Critical Rules, OSHA requirements, and applicable local, state, and federal laws.
Immediately report unsafe situations and service-related issues to the Operations Manager or Dispatch.
Attend and participate in required training programs, briefings, and meetings.
Manually or mechanically load and empty residential and/or commercial containers into the truck.
Service containers staged curbside or dockside, requiring carryout, or requiring pullout.
Operate a hoisting device to lift and empty bins or containers into the truck hopper.
Assist the driver with all backing maneuvers while on route.
Notify the Operations Manager of incidents, accidents, injuries, or property damage.
Notify the Operations Manager or Dispatch of service interruptions, including closed or impassable streets or alleyways, receptacles too heavy to service, and potential safety hazards.
Communicate customer requests to the Operations Manager or Dispatch.
Perform duties as scheduled by the Operations Manager or Dispatch and assist other drivers as directed to meet customer needs.