Residential Helper

Waste Pro USA • Fanning Springs, FL

2d

About The Position

The Residential Helper assists the refuse truck driver on assigned and special routes to collect garbage, yard waste, and recycling from residences. The role involves manually handling refuse and containers, loading waste onto a rear-load garbage truck, operating the packing mechanism, and helping ensure that refuse and recyclables are collected and transferred properly. The helper also supports safe truck operation, assists residents with basic questions, maintains cleanliness around the truck and collection areas, and reports safety or customer service concerns. Employees must attend assigned company training and stay current with job-related technology.

Requirements

• Follow safe operating practices.
• Learn and use interpersonal skills that support good customer service.
• Work willingly in a team environment.
• Read, write, and comprehend reports sufficiently to complete daily assignments.
• Push or pull 50 pounds independently 800 to 1,000 times per day.
• Lift 50 pounds independently from ground to waist height 800 to 1,000 times per day.
• Get up and down from the cab of a commercial motor vehicle 800 to 1,000 times per day.
• Bend at the waist and knees 800 to 1,000 times per day.
• Work 8 to 12 hours in extreme weather conditions, including heat, cold, rain, and snow.
• Ride on the outside of the truck while servicing residential customers in low-MPH areas.

Responsibilities

• Collect solid waste and place it in the rear of a rear-load garbage truck, manually or by moving toters to the tipper; carry bags, bulk items, and containers to the truck.
• Climb on and off the rear truck step to load refuse, waste, and carts, and operate the packing mechanism to compact waste.
• Provide courteous, prompt customer service to the public and customers, and support company, customer, and municipal goals.
• Ensure residential garbage and recyclables are picked up and transferred properly; collection may require using a back door.
• Answer residents’ questions and direct them to Customer Service or the appropriate government office for further information.
• Follow ANSI, OSHA, and company safety policies, including Waste Pro Absolute Guidelines.
• Assist the driver with safely backing up the truck by directing the driver from the ground.
• Clean behind the compactor blade with a shovel and hoe when directed; spray and clean the hopper and truck at the end of each shift or as needed.
• Immediately report safety or customer service issues to the driver and supervisor.
• Clean scattered refuse and accidental waste spills, and ensure customer containers are properly replaced.
• Work during emergency situations when required.
• Assist other routes as needed to complete daily work.
• Attend and participate in assigned company-sponsored training; stay current with job-related technology.
• Perform other job-related duties as assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed