Residential Glass Technician - Project Specialist

Fix Network World•Billings, MT

72d•Onsite

About The Position

Speedy Glass is hiring for a Flat Glass Technician at our Billings, MT location! Our Flat Glass Technician opportunity comes with a competitive wage based on experience. And our industry-leading training programs will help you develop valuable skills and knowledge.

Requirements

State issued Driver’s license and clean driving record
lifting and carrying up to 75 pounds, standing, bending, long periods of time on your feet

Responsibilities

Carry out residential glass installation and repair, including insulated glass replacement, single pane glass, patio doors, mirrors, shower doors, vinyl & wood replacement windows, skylights, table-tops, railings & screens
Install and repair commercial glass including: glass entry doors, storefront metal/glass, door closers, swings, sweeps, and thresholds
Ensure equipment, materials and areas of operation comply with all regulations and requirements
Provide exceptional customer service to every guest, every time
Perform all other duties as assigned including but not limited to:
Own flat glass projects end‑to‑end, from site measure through installation and final transaction.
Produce accurate estimates and profitable quotes, identifying upsell opportunities and maintaining margin integrity.
Serve as the primary customer contact, setting expectations, providing updates, and resolving issues professionally.
Plan and schedule installations, coordinating labor, materials, and site readiness to ensure efficient execution.
Manage materials and vendors, including ordering glass/hardware, approving fabrication details, and tracking deliveries.
Support field teams, communicating job requirements, safety needs, and performing job check‑ins to ensure quality.
Maintain complete project documentation, including quotes, measurements, change orders, and status updates.
Ensure safety and compliance, promoting OSHA‑aligned practices and leading site hazard awareness.