Residential Electrical Service Manager

Quality Service Today Plumbing & Septic • Mebane, NC

19h • Onsite

About The Position

Quality Service Today is seeking an experienced Residential Electrical Service Manager to lead our growing electrical division. This is an opportunity for a proven leader who knows how to coach technicians, drive revenue, improve customer satisfaction, and build a winning team culture. If you're currently a Service Manager, Operations Manager, Field Supervisor, or a high-performing Electrical Team Lead ready for the next step, we'd like to talk with you.

Requirements

• 3+ years of leadership experience in residential electrical service
• Proven ability to coach and develop field technicians
• Strong understanding of residential electrical service operations
• Experience managing schedules, performance, and team accountability
• Excellent communication and customer service skills
• Valid driver's license with a clean driving record
• Strong organizational and time management skills

Nice To Haves

• Experience with ServiceTitan or similar service management software
• Experience managing technician KPIs and revenue goals
• Electrical license or advanced electrical field experience
• Experience recruiting and building high-performing teams

Responsibilities

• Lead, coach, and develop a team of residential electricians
• Conduct ride-alongs and field training to improve technician performance
• Monitor key performance indicators (KPIs) and department goals
• Drive revenue growth while maintaining exceptional customer satisfaction
• Support recruiting, hiring, and onboarding efforts
• Ensure technicians follow company processes and standards
• Work closely with ownership to achieve department growth objectives
• Create a positive, accountable, and high-performance culture

Benefits

• Company-Paid Medical & Dental Insurance
• 401(k) with 3% Company Match
• Profit Sharing Program
• Up to 4 Weeks Paid Time Off
• 6 Paid Holidays
• Company Vehicle
• Company Phone, iPad & Technology Tools
• Company Uniforms
• Team Events & Employee Appreciation Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed