Residential Director

Catholic Charities•San Francisco, CA

3d•Onsite

About The Position

Founded in 1853, Catholic Charities San Francisco (CCSF) operates as an independent non-profit organization and is the social service arm of the San Francisco Archdiocese. Our mission is to serve and advocate for vulnerable members of our community including the poor, the sick, the distressed, children, youth, families, immigrants and seniors, regardless of race, religion, color, sex/gender identity, age, physical or mental disability, national origin, sexual orientation, or any other basis covered by law. St. Joseph’s Family Center is an emergency residential program for homeless families and pregnant women. Services include case management, substance abuse counseling, therapy assessments and referrals, medical care, money management, job search support, and children’s activity programs. To support the advancement of the Mission, Vision, and Critical Success Factors of Catholic Charities, the Residential Director is responsible for the program development, staffing, budgets, and operations of the St. Joseph’s Village Family Center. The Director participates in the general management of Catholic Charities and provides front line assurance of quality services to customers.

Requirements

Masters Degree in Social Work, Non Profit Management, or other related field plus 3 years management experience, or academic/work related combined skills equivalent to at least 6 years experience.
Experience with and knowledge of issues facing homeless families.
Experience in managing a residential program for the homeless family population.
Excellent supervisory and facilitation skills.
Previous experience monitoring budgets and grant writing.
Ability to manage and develop budgets.
Functional knowledge of Microsoft Office Products.
Data entry, bookkeeping and file systems knowledge required.
Knowledge of mandatory reporting requirements for people working with children.
Ability to drive small stick shift truck and 15 passenger van, valid Driver’s License and clean DMV record required.
Must be able to read and write English.
The ability to design systems and processes to track data and monitor progress.
Commitment to the Mission and Critical Success Factors of Catholic Charities.
Ability in working with government contract monitoring/report systems.
Achievement Oriented
Teamwork and Cooperation
Customer oriented
Organizational Awareness
Skill in tracking data on various aspects of the organization and running reports for analysis and modification of workplace policies, practices, etc.
Knowledge of Equity (to include diversity and inclusion) principles and their relevance in all workplace functions and relationships
Ability to create and maintain good working relationships with internal and external constituents
Sound judgment and problem-solving skills
Ability to administer surveys, analyze data, and prepare reports and presentations accordingly
Ability to pay attention to detail
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
Ability to prioritize work
Self-starter
Fingerprints: Required
TB Screening - Negative Tuberculosis Test: Required
First Aid Certificate: N/A

Nice To Haves

Knowledge of networking concepts would be a plus.
Ability to speak, read and write Cantonese is desirable.
Preferred Bilingual (Spanish)

Responsibilities

Develop and coordinate administrative systems to expedite the functioning of the program according to Operational Guidelines.
Establish and maintain all business accounts with vendors, in coordination with other staff, to support the functioning to the program.
Compile and manage statistical/demographic data.
Track and code budget and fee expenditures.
Develop and coordinate inventory systems and order all supplies, including: facility cleaning products, bathroom supplies, resident cleaning products and office supplies.
Assist in monitoring program budget.
Generate monthly and quarterly reports in coordination with the Program Director.
Assist with grants and contract preparation and writing.
Assist with documentation of interactions with residents and enforcement of program rules as needed.
Help manage residents’ house activities including chores, answering doors and phones.
Attend all meetings as assigned.
Coordinate the distribution and acquisition of all donations, including: clothes, furniture, toys and baby care items.
Supervise volunteers and coordinate their assigned activities.
Other duties as assigned.