Residential Director (East)

MONARCH • New Bern, NC

1d • Onsite

About The Position

Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. The primary responsibility of the Residential Director is to lead Monarch’s residential services in supporting, educating, and empowering people with developmental and intellectual disabilities and mental health to choose and achieve what is important to them. Since 1958, Monarch has been about helping others and improving lives. Our caring, supportive team of professionals provides services that help people thrive. If you’re looking for a career with purpose, we have a place for you at Monarch. We see the possibilities that exist for people living with mental illness, substance use disorders, intellectual and developmental disabilities and traumatic brain injuries and we help others see them as well. At Monarch, you’ll see the impact of your work every day when a man with a disability achieves his dream of finding a job, when a woman struggling with addiction walks into treatment for the first time or when a child facing a mental health crisis finds comfort and support. You can make a difference. Join us today! Monarch is nationally accredited by The Joint Commission and committed to providing the highest quality health care for the people we support.

Requirements

• Bachelor degree (non Human Services) with 4 years full time experience with the population served required
• Bachelor degree (Human Services) with 2 years full time experience with the population served required
• Master degree (Human Services) with 1 year full time experience with the population served required
• Minimum of a Bachelor Degree (dependent upon experience)
• Drivers License (Valid) - USA
• Qualified Professional (QP) - Monarch-DSM
• Experience working with children or adults (dependent upon population served) with a mental health diagnosis or an intellectual/developmental disability | 1-4 years (Dependent Upon Education - see Job Description) | Required

Nice To Haves

• Experience overseeing residential operations, budgets, ensuring compliance with state and federal regulations | 3 years | Not Required
• Experience working directly with individuals with intellectual and developmental disabilities in residential, community, or day program settings | 5 years | Not Required
• Experience working in a residential care or group home setting with individuals receiving behavioral health, developmental disability, or long-term care services | 3 years | Not Required
• Management Experience | 5 years | Not Required

Responsibilities

• Responsible for major clinical and administrative responsibilities delegated by the VP of Operations as it pertains to behavioral, emotional, and medical issues associated with individuals with developmental disabilities/mental illness.
• Responsible for the overall financial stability of assigned programs. Regularly review, analyze and make adjustments as needed for program sustainability.
• Develops, plans, organizes, implements, and coordinates operations in a manner that promotes growth and achievement for individuals supported, staff, agency, community, and all other stakeholders.
• Work with Quality Assurance Department to ensure the quality of programs, regulatory compliance, complaint resolution and use of best practices.
• Develop and present training related to residential services and operations, ensuring staff meet regulatory training timeframes.
• Maintain positive working relationships within the communities served, including individuals, families, staff, monitoring and licensing agencies, organizations, funders, funding sources and other stakeholders.
• Report and share information with the Chief Operations Officer to ensure he/she is kept fully informed on the condition of the organization and important factors influencing it. Prepare high quality written reports which succinctly identify organizational outcomes.
• Sets quantifiable goals, monitors work output, and evaluates results to ensure that departmental and organizational objective and operating requirements are met and are in line with the needs and mission of the organization.
• Maintain trainings as required and requested
• Demonstrate knowledge of emergency procedures and assist in crisis situations
• Demonstrate knowledge of and comply with all agency policies and procedures
• Complete all other relevant responsibilities assigned by the supervisor
• Driving and travel may be required

Benefits

• comprehensive, competitive benefits package that supports full-time and part-time team members and their families
• SIGN ON BONUS: $2,000 ($500 at 3 months; $500 at 6months; $1000 at 12 months)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager