Residential Counselor - New Braintree Road

Open Sky Community Services•West Brookfield, MA

About The Position

Open Sky provides person-centered services that empower individuals to achieve their goals, build on their strengths, and live meaningful lives in their communities. The Residential Counselor supports individuals in achieving greater independence and quality of life by providing direct care, guidance, and skill-building support within residential and community-based settings. The role assists with daily living activities, community participation, and personal goal attainment while helping ensure a safe, healthy, and supportive environment. Residential Counselors advocate for the people they support and promote community engagement, self-determination, and meaningful relationships. Open Sky is a trauma-informed organization committed to inclusion, opportunity, diversity, racial equity, and justice. Employees join a team of more than 1,300 professionals serving communities across Central Massachusetts and beyond. The organization encourages self-care and supports a positive work culture focused on continuous learning and diverse perspectives.

Requirements

  • High school diploma, GED, or equivalent.
  • Valid driver’s license and acceptable driving record.
  • Reliability, willingness to learn, and openness to new opportunities.

Responsibilities

  • Assist in developing individualized, person-centered service and support plans and actively participate in their implementation.
  • Provide support with daily living activities, skill development, and personal goal achievement.
  • Assist individuals with accessing transportation and community resources as needed.
  • Implement activities that promote community inclusion, relationship building, personal growth, and the development of valued social roles.
  • Maintain a safe, clean, and supportive environment that promotes the health, safety, and well-being of individuals served.
  • Review, complete, and maintain required documentation accurately and in a timely manner.

Benefits

  • Individual and group supervision.
  • Professional development and training opportunities.
  • Paid time off starting at 29 days in the first year, including 12 paid holidays; increases to 32 days in the second year, with a current maximum of 43 days.
  • Tuition reimbursement for higher education and reimbursement for a variety of Human Services certifications.
  • Medical, dental, and vision insurance with prescription plan.
  • 403(b) retirement plan with employer match.
  • Life insurance paid entirely by the employer.
  • Eligible employer for the Public Student Loan Forgiveness Program.
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