Residential Coordinator - PMI (5724)

PATH (People Assisting the Homeless)•San Jose, CA

5d•$27 - $32•Onsite

About The Position

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Site Based Housing team as the Residential Coordinator at the San Jose Office. As part of the Site Based Housing team, the Residential Coordinator works as part of the case management team to provide supportive services to RPSS tenants and assists them in breaking the cycle of homelessness. As part of this team, the RSC supports residents’ transition from street to housing by identifying their individual needs and utilizing a coordinated system to facilitate and ensure their ability to access and maintain identified necessary services. Focusing on housing and health as necessary outcomes for success, the RSC works with community partners to address barriers, assist with maintaining and sustaining housing, and supporting health needs.

Requirements

Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
Have employment eligibility verification
Have or be able and willing to obtain CPR/First Aid training
Successfully complete the following as a condition of hire: Tuberculosis Test, Background Screening, Drug Test
Have reliable transportation
A valid driver’s license
Proof of insurance and ownership for personal vehicles used during work duties
The ability to qualify for PATH's insurance coverage
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
PATH is unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.

Nice To Haves

Two (2) years of experience in a human services or behavior-related field

Responsibilities

Coordinate move-in into housing units.
Serve as a liaison between tenant and community-based case management team.
Ensure tenant well-being and unit habitability through a regular schedule of unit inspections and wellness checks.
Provide assistance for critical issues that impact housing stability.
Respond to housing and tenant-related emergencies during normal business and after hours.
Identify and secure community resources in coordination with assigned case manager.
Gain expert knowledge of homeless populations, common barriers to housing, and overall knowledge of community resources.
Understand the building lease term agreement and provide education to tenants and case managers on lease requirements.
Maintain client related data tracking systems, including case notes and complete HMIS and Salesforce entries.
Prepare case-related reports, including, but not limited to, outcomes, successes, and challenges.
Generate client data for reporting and understand the overall importance of data collection.
Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County, and PATH guidelines.
Complete follow-up and retention services, as necessary, and provide documentation in client file.