The function of this position is to replace, modify, and/or install warm air furnaces, air conditioners, duct distribution systems, boilers, water heaters, and related piping and electrical to meet or exceed the manufacturer’s recommendations and local codes. The technician will be responsible for starting up installed equipment, adjusting it to manufacturer and job specifications, and troubleshooting any issues that arise during installation to ensure proper functionality. Additionally, the role involves communicating with homeowners about equipment operation and maintenance, answering questions, performing required documentation, collecting payments, and maintaining a customer service attitude. The position requires a good working knowledge of products and services, understanding of municipal plan and permit requirements, and effective communication with supervisors, associates, vendors, and customers. The technician must be able to read blueprints, interpret technical drawings, accurately order materials, work under time and budget constraints, manage time efficiently, and be computer literate, including proficiency in Microsoft Excel and Word, smartphones, email, and Outlook. Continuous learning through training and independent study is expected, as is maintaining a neat, clean, and professional appearance. Other duties may be assigned.
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Job Type
Full-time
Career Level
Senior
Education Level
High school or GED