Residential Concierge + Coffee Service - FT Swing $21.80/HR (Goose Island)

MFort Security Services•Chicago, IL

6d•$22•Onsite

About The Position

MFort Security Services is seeking a professional and reliable Swing Concierge Security Officer to join their team. This position is responsible for ensuring a safe, secure, and welcoming environment at a residential property. In addition to traditional front-desk and security responsibilities, this role includes providing hospitality by preparing and serving coffee to residents and guests using a lobby-based coffee machine with simple push-button functionality.

Requirements

Comfortable using a coffee machine and serving beverages to guests
Must be at least 18 years of age
High school diploma or GED required
Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
Minimum 1 year of residential concierge or front desk security experience
Strong customer service and communication skills
Ability to multitask and remain composed under pressure
Capable of standing and walking for extended periods
Able to work independently and overnights
Must pass a drug screening and background check

Responsibilities

Prepare and serve coffee to residents and guests using the lobby’s push-button coffee machine
Greet and assist residents, guests, and visitors in a friendly and professional manner
Enforce access control procedures and monitor visitor management systems
Observe, report, and document incidents, safety hazards, or suspicious activity
Conduct routine patrols of the property to ensure a secure and orderly environment
Maintain situational awareness and respond promptly to emergencies or concerns
Adhere to all company policies, post orders, and client procedures
Communicate effectively with property management, clients, team members, and contractors
Responsibly use company and client-provided equipment for security and monitoring tasks
Perform additional duties as required by site management or MFort supervisors