Concierge (FT)

Kisco Senior Living•Raleigh, NC

6h•$19 - $19•Onsite

About The Position

The Concierge at The Cardinal at North Hills provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community. Greet residents and visitors at the front desk and by phone in a friendly, timely and professional manner. Respond immediately to emergencies and resident requests.

Requirements

Bring a smile to work every day
Have excellent customer service skills
6 months to 1 year of front desk, receptionist or resident relations experience
High school diploma or GED preferred

Nice To Haves

Senior Living experience a plus
Hotel experience a plus

Responsibilities

Schedule and manage appointments: keep track of the resident's calendar, schedule personal appointments, and make sure they don't miss important events.
Plan travel arrangements: take care of the resident's travel arrangements, including booking flights, hotels, rental cars, and any other necessary logistics.
Manage household tasks: oversee various household tasks, such as grocery shopping, paying bills, and supervising maintenance and repairs.
Coordinate social events: plan and coordinate social events, such as dinners and parties, and ensure that they run smoothly.
Assist with personal tasks: help with personal tasks such as picking up dry cleaning, making reservations, and arranging for deliveries.
Research and provide information: research topics of interest to the resident, such as travel destinations, investment opportunities, or health and wellness information.
Variety of other tasks based on residents needs