RESIDENTIAL CLINICAL MANAGER

Community Counseling Solutions•Pendleton, OR

2d•Hybrid

About The Position

The Residential Clinical Manager for Community Counseling Solutions (CCS) provides the clinical supervision and support for all clinical services in CCS’s residential treatment programs. They ensure that the relevant Oregon Administrative Rules (OAR’s) are adhered to, monitor quality assurance, and develops and monitor treatment protocols. In addition, the position could maintain a caseload and conduct comprehensive assessments, develop treatment plans and provide quality clinical care when needed. The clinical services fall under the scope of outpatient services per the Oregon Health Authority. As such, services fall under the outpatient section of the Oregon Administrative Rules and are included in the GOBHI (OHP) contract requirements. Supervision Exercised Provides supervision to clinical staff in CCS’s residential treatment continuum. Where there isn’t a clinical supervisor in place for the program the Residential Clinical Manager will provide the direct supervision to those staff that are not assigned a clinical supervisor. Supervision Received This position is supervised by the Clinical Manager for Community Counseling Solutions. The Clinical Manager, working under the direction of the Clinical Director, provides all clinical oversight of the position.

Requirements

Possess a Licensed Professional Counselor, License Clinical Social Work or a PH D in psychology, social work, or other human services related field and have five years of experience in the delivery of clinical services.
Knowledge of the diagnosis and treatment of mental illness and addictions and principles of counseling.
The ability to use independent judgment including finely developed decision making, planning, analytical and organizational skills.
Ability to prepare and maintain detailed and accurate records.
Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the general public.
Ability to understand, interpret and apply laws, regulations and administrative rules related to mental health and chemical dependency.
Ability to learn and implement CCS procedures, regulations and requirements with respect to procurement, budget, safety, operations and organization.
Must be a self-starter and demonstrate the ability to supervise and assign work to subordinates; ability to work effectively with other employees and the general public.
Good organizational and time management skills are essential.
Must be able to work with minimal supervision.
The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality.
Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with clients and the public. Information communicated ranges from routine/basic to complex and confidential information.
Must have excellent typing skills, have knowledge of basic office software programs and ability to effectively use such software.
Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.
In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.
Must hold a valid driver’s license as well as personal auto insurance for privately owned vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings.
Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS.
PRE HIRE DRUG SCREEN REQUIRED

Nice To Haves

The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS.

Responsibilities

Provide clinical supervision and oversight on a daily and regular basis to assigned clinicians and Qualified Mental Health Associates. Ensure that care is of the highest clinical standards and consistent with CCS philosophy and policy.
Ensure that assigned clinicians are apprised of current evidence-based practices (EBP’s), implements EBP’s, and ensures that the agency is meeting or exceeding standards of good clinical outcomes.
Ensure that all paperwork by the clinical staff is completed in a professional and timely manner and provide supervision when this goal is not being met.
Ensure that the quality of clinical work is superior and completed in a professional manner and provide supervision when this goal is not being met.
This position may participate in the on-call rotation and may be asked to participate in on call rotation for crisis services.
Ensure knowledge and application of CCS personnel policies and procedures.
This position recruits, hires and trains new staff. They provide supervision and conduct performance evaluations. They follow policies for employee discipline and termination when necessary. Works to resolve conflict as appropriate and provides positive leadership.
When necessary, in consultation with Facility Administrator, Human Resources Specialist and/or the Executive Director, engage in disciplinary actions.
Report all cases of abuse or neglect to the proper agency or ensure that all cases are reported. Provide follow up and completes all investigative reports when required, as well as implementing safety plans.
Initiate holds, provide civil commitment investigations, and work with the hospitals, case workers and the state and other individuals/agencies for all individuals in the civil commitment process.
Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by other community partners.
This position may maintain a caseload. This position will provide quality individual, group and family counseling services. Ensure that all paperwork is professional and timely.
Follow the grievance process for consumer complaints and work diligently to resolve complaints.
Ensure that the agency is meeting or exceeding all of the requirements for the relevant OAR’s, as well as the clinical contractual requirements as required by Greater Oregon Behavioral Health (GOBHI) and other mental health organizations.
Ensure that clients are scheduled in a timely manner.
Work with program supervisors for ensuring clinical staff coverage by overseeing vacations, sick leave, training, etc.
Work with contracted prescribers to put together schedules and ensure that the service delivery is well coordinated for prescribers and the customers they see. Consult with prescribers to coordinate medical treatment.
Work with Quality Assurance Coordinator to ensure that clinicians are meeting quality assurance standards.
When requested, participate in internal administrative meetings. Hold regular clinical staff meetings.
Communicate with members of the public to inform the public about our services and speak with groups about our services and/or specific areas of mental health and alcohol/drug programs.
Serve on various boards or committees in the community as it relates to program services.
Assist and work with the Facility Administrator in ensuring that all operations of the equine assisted therapy program are functioning suitably, and needs are met. Will provide directives to the program.
Transport clients as needed.
Other duties as assigned.

Benefits

Health, dental and vision insurance
6% initial 401K match
Potential for tuition reimbursement
Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year)
9 Paid holidays, Community service day
Floating holiday & 2 mental health days provided after 1 year introduction
Workplace Flexibility schedule options available (work from home hours vary by position & schedule)
Exempt employees receive additional admin leave & work from home hours
Relocation Benefit of up to $4,000 if moving over 100 miles, $ depending on distance. This is available to be included w/ job offer
Student loan forgiveness (NHSC & Public Service)
Paid licensure supervision.
Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance