Residential Clinical Manager at Clitheroe Residential Programs

The Salvation Army Southern California•Anchorage, AK

1d•Onsite

About The Position

The Residential Clinical Manager oversees the clinical and treatment aspects of the Clitheroe Residential programs, which include Men’s Residential ASAM 3.5, Women’s Residential ASAM 3.5, and Men’s Residential ASAM 3.1. This role assures quality substance abuse and dual diagnosis treatment through program integrity and design. The manager maintains and enhances treatment capabilities by training, coaching, and monitoring Residential Counselors II, Residential Counselors I, the Residential Clinical Coordinator, the Assistant Clinical Manager, and the Administrative Assistant.

Requirements

Master’s Degree in field related to social services
Three years’ experience in the field of substance abuse/mental health or related field
Three years’ supervisory experience required
Experience in direct service delivery to include program management, addictions, peer support, trauma-informed care, and mental health treatment.
Expert in the knowledge of Substance Related and Addictive Disorders and its treatment.
Experience consistent with the requirements for Alaska State Certification Chemical Dependency Counselor I (CDCI)
Able to obtain Alaska State CDCI Certification within one year from date of hire.
Proficiency in using general office equipment, Microsoft Office Suite, AKAIMS databases, and report-generating
Ability to maintain a collaborative and cooperative work environment and to work with a minimum of supervision.
Detail oriented with a high level of accuracy required.
Ability to complete multiple tasks, meet deadlines, observe confidentiality, remain self-motivated, and work with a minimum of supervision.
Expert knowledge of Substance Related and Addictive Disorders and the treatment there of.
Skilled in group, individual, and family counseling, didactic presentations, case management, treatment planning, discharge planning, crisis intervention, client assessment and evaluations, recordkeeping, quality assurance, and personnel management.
Ability to conduct training for clinical staff.
Knowledge of cross-cultural issues and skill in working with diverse population, CARF certification, and DBH requirements.
Alaska driver’s license with acceptable criminal history and driving records.
Must be able to understand, follow and give both written and oral instructions.
The employee must be able to use speech and hearing for ordinary and telephone conversation.
Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.
Must be creative, self-motivated, organized, and flexible.
Must complete the online course for Sacred Boundaries and Protect the Mission area and pass the Background Check required by The Salvation Army for employment.
Ability to sit, walk, stand, bend, squat, climb, kneel and twist on intermittent or continuous basis.
Ability to grasp, push, pull, and reach overhead.
Ability to operate a telephone.
Ability to lift up to 25 pounds.
Ability to access and produce information from a computer.
Ability to understand written information.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

Nice To Haves

State licensure as a Licensed Clinical Social Worker (LCSW) or a Licensed Professional Counselor (LPC) preferred, but not required.
Without an LCSW or LPC, must be able to obtain Alaska State CDCII Certification within three years from date of hire, failure to do so may be grounds for termination.
Experience consistent with the requirements for Alaska State Certification Chemical Dependency Counselor I (CDCI), though a Chemical Dependency Counselor II (CDCII), certificate is preferred.
Working knowledge of database applications and ability to use new software programs with basic training.

Responsibilities

Analyzes client and community needs; develops substance abuse and dual diagnosis residential programs; evaluates and approves treatment modalities; meets all regulatory requirements, laws, and best practices; develops standards of practices for clinical processes to increase efficiency and integrity of programs.
Reviews client data reports and analyzes attainment of program goals and objectives; designs and leads treatment team meetings and staff meetings regularly; analyzes and updates curricula on an annual basis; uses evidence-based practices and client feedback to improve services and treatment outcomes.
Exercises assertive management skills to ensure quality operation of the Residential program, effective personnel performance, efficient service delivery, and compliance with all applicable laws and regulations.
Provides training to the clinical staff that meets or exceeds industry standards; analyzes clinical staffing resources and makes recommendations to the Executive Director; establishes expectations for documentation, caseloads, and output.
Interviews, hires, promotes, trains, coaches, counsels, disciplines, and terminates counseling staff per TSA policy and in coordination with the Executive Director; plans, monitors, and appraises job performance of clinical staff; ensures that staff issues are resolved in a timely manner; informs Executive Director of issues with any clinical staff member.
Serves as clinical liaison between residential and outpatient units; coordinates services and enhances intra-agency communication and cooperation.
Coordinates audits for counseling staff; reviews all client discharges; chairs treatment team meetings; attends quality assurance meetings; conducts client interventions; oversees ASAM criteria implementation as part of assessment procedures; reviews and upgrades clinical programs in coordination with the Executive Director to enhance quality of client treatment; and conducts regular chart audits to ensure quality and compliance of records.
Plans and implements training for clinical staff on a scheduled basis and participates in training of support staff as needed.
Participates in Electronic Health Records documentation and oversees clinical staff in their use of EHR.
Makes program presentations; participates in inter-agency committees and task forces as assigned by the Executive Director; participates in approved trainings.
Serves as on-call manager for the facility on a rotational basis.
Attends regular supervision meetings with the Executive Director.
Participates as a member of the Clitheroe Management Team.
Performs other related duties as assigned by the Executive Director.