Residential Chief Engineer

Four Seasons Hotels and Resorts • Orlando, FL

1d • Onsite

About The Position

The Residential Chief Engineer supports the Director of Engineering in the daily operation, maintenance, preservation, and enhancement of the residential property's building systems, common areas, and physical assets. The role coordinates day-to-day engineering operations, preventive maintenance, resident service requests, vendor services, and building maintenance programs to help ensure the property operates safely, efficiently, and in accordance with Four Seasons standards.

Working with Residential Management, residents, contractors, and service providers, the position supports building performance, regulatory compliance, asset preservation, and resident satisfaction. It combines technical knowledge, operational oversight, and resident service with limited supervisory responsibilities. The role is actively involved in daily building operations and maintenance and may require responding to emergencies, critical incidents, and operational issues outside normal business hours.

Responsibilities

• Conduct oneself professionally in accordance with Four Seasons Hotel and Residences standards, and promote safety, service excellence, teamwork, and accountability.
• Represent the Engineering Department in interactions with residents, homeowners, vendors, contractors, and internal departments, and participate in operational, safety, and engineering meetings as required.
• Serve as the on-site lead for daily building operations, use Engineering resources and support, and manage third-party vendors completing repairs and other tasks.
• Oversee the operation, maintenance, and repair of building systems, including HVAC, electrical, plumbing, fire and life safety systems, painting, carpentry, and general building equipment.
• Inspect residential units, common areas, amenity spaces, and back-of-house areas to identify maintenance needs, safety concerns, and asset-preservation opportunities.
• Coordinate and track work orders through the Service Request Management System, ensuring timely completion and follow-up.
• Support preventive maintenance programs, maintain maintenance records and schedules, and monitor utility consumption for operational concerns and efficiency opportunities.
• Coordinate corrective maintenance while minimizing disruption to residents and building operations; support sustainability through energy conservation and responsible resource management.
• Maintain a clean, safe, and organized work environment and ensure tools and equipment are properly maintained.
• Coordinate service providers, contractors, and vendors; schedule and monitor contracted services such as landscaping, elevator maintenance, and window washing; assist with reviewing proposals, scopes of work, and service requirements; and ensure work meets safety and property standards.
• Respond to resident maintenance requests promptly and courteously, communicate about maintenance activities and service updates, and follow up on resident concerns through resolution.
• Collaborate with Residential Operations, Security, Finance, and other departments to support the resident experience.
• Assist with monitoring operating expenses and budget performance; track purchase requests, maintenance expenditures, and vendor costs; support capital improvement projects; and assist with invoice review and service verification.
• Maintain an operational calendar, reports, maintenance records, and departmental documentation.
• Support life-safety compliance and emergency preparedness; remain familiar with critical building systems, emergency equipment, utility shutoffs, and response procedures; and participate in response to building emergencies.
• Promote a safe environment for residents, employees, contractors, and visitors.
• Assist with onboarding, scheduling, and day-to-day coordination of maintenance team members as needed, and eventually build a maintenance team.
• Support employee engagement and sustainability initiatives, including participation in the Four Seasons for Good Committee.
• Assist with special projects, operational improvements, and asset-preservation initiatives; provide operational updates and maintenance recommendations to Engineering and Residential leadership; and perform other duties as assigned.

Benefits

• Comprehensive learning and development programs
• Inclusive and diverse employee engagement events throughout the year
• Exclusive discount and travel programs with Four Seasons
• Competitive wages and benefits, including medical, dental, vision, and a retirement plan

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed