Residential Central Intake Coordinator

RiseWell Community Services•Brentwood, NY

5d•Onsite

About The Position

RiseWell Community Services is seeking a compassionate Full-Time Residential Central Intake Coordinator to join our Residential Services Team. In this role, you will be responsible for the coordination and maintenance of all intakes as well as the outreach efforts of the Residential Services Intake Department for both Licensed and Non-Licensed Housing. You will also be responsible for the verification and confirmation of benefits and entitlement for new admissions, as well as provide guidance and expertise in benefit challenges with existing tenants. You will provide back-up for individual staff in completing intakes as needed and supervise the intake process to ensure compliance, efficiency, and customer service. Additionally, you will monitor the occupancy of all residential programs (Licensed, Non-Licensed and Affordable Housing).

Requirements

Bachelors in Human Services
3 years’ experience working with individuals in recovery from mental illness
Clean, valid NY State Driver’s License
Fingerprinting, criminal record check, approval from the Justice Center and NYS Office of Mental Health

Nice To Haves

Prior experience with SPA and HRA (CAPS)

Responsibilities

Coordination and maintenance of all intakes
Outreach efforts of the Residential Services Intake Department for both Licensed and Non-Licensed Housing
Verification and confirmation of benefits and entitlement for new admissions
Provide guidance and expertise in benefit challenges with existing tenants
Provide back-up for individual staff in completing intakes as needed
Supervise the intake process to ensure compliance, efficiency and customer service
Monitor occupancy of all residential programs (Licensed, Non-Licensed and Affordable Housing)

Benefits

Comprehensive Medical/Dental/Vision
Retirement 401K Savings Plan with Employer Match
Generous Paid Time Off for Full-time and Eligible Part-Time Employees
13 paid Holidays for Full-time and Eligible Part-Time Employees
Long and Short Term Disability
Life Insurance
Employee Assistance Program
CALM App Subscription
Flexible Work Schedules
Career Growth & Promotional Opportunities
Comprehensive Paid Training
Supplemental Accident, Illness and Hospitalization Insurance
Supplemental Pet Insurance
Encouragement for Educational Professional Advancement
Employee Perks & Discounts on Broadway shows, theme parks, and other attractions
Eligibility for Federal/Public Loan Forgiveness