Intake Coordinator

Lifemark Health Group • Edmonton, AB

1d • Hybrid

About The Position

Lifemark Meadowlark Centre is seeking a passionate and dedicated Intake Coordinator who shares the philosophy of "When you move better, you feel better." This role is an opportunity to join a driven team of industry experts within Canada's premier healthcare management organization. The clinic values its core principles: “We have fun”, “We strive for simplicity”, "We trust each other to do the right thing”, “We go the extra kilometre” and “We belong here.”

Requirements

• High School Diploma or equivalent required
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent communication (verbal and written) and customer service skills
• Proficient in computer systems, including Microsoft Office Suite
• Flexible, adaptable, and responsive to changing priorities
• Ability to work both independently and collaboratively as part of a team
• Ability and willingness to travel between multiple locations within the XX area as required

Nice To Haves

• Post-secondary education in Medical Office Administration or related field is an asset
• Previous experience with EMR/Case Management systems considered an asset
• Previous experience in a physiotherapy or multidisciplinary healthcare clinic is considered a strong asset

Responsibilities

• Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
• Coordinate accurate patient intake and maintain up-to-date records throughout treatment
• Assist patients with completing documentation to ensure accuracy and completeness
• Schedule appointments and manage patient records efficiently
• Collect payments at time of service and submit insurance claims to third-party funders
• Perform data entry and billing in accordance with clinic procedures
• Manage incoming and outgoing communications, including mail, courier, and fax
• Provide administrative support to the Care Coordinator Manager and Clinic Director

Benefits

• Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
• Supportive and collaborative administrative team
• Positive and comforting work environment
• Opportunities for growth within a national company
• Nationally recognized brand with a strong digital presence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees