Residential Care Supervisor 1 - Housekeeping and Timekeeping

State of Ohio • Highland Hills, OH

2d • Onsite

About The Position

The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life. Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion, Partnership, Respect. This role involves supervising Housekeepers and Therapeutic Program Workers (TPWs) at our Developmental Centers (DCs), managing daily staffing operations, ensuring the implementation of Individual Program Plans (PCPs) and behavioral support plans, monitoring documentation, and investigating incidents. The position also addresses employee relations matters and ensures compliance with Medicaid (ICF/IID) standards, agency policies, and labor agreements. Environmental and safety checks, along with inventory management, are also key responsibilities.

Requirements

• 24 months' training or 24 months' experience in providing care to patients &/or in participating in development &/or carrying out of patients' habilitation plans & preferably for those who had developmental disabilities or mental disability, & in implementing & carrying out same.
• Equivalent of Minimum Class Qualifications for Employment noted above.
• Medical
• Basic Documentation
• Behavioral Health
• Customer Service
• Vehicle Operations
• Conflict Management
• Coaching
• Leading Others
• Responsiveness
• Emotional Intelligence

Responsibilities

• Supervise Housekeepers (total of 9 staff)
• Manage TPW and Housekeeping/Timekeeping Kronos schedules
• Conduct house checks and work order follow up
• Provide supervision to our Therapeutic Program Workers (TPWs) at our Developmental Centers (DCs)
• Manage daily staffing operations including scheduling, overtime, leave approvals, & coverage needs
• Coach, train, & evaluate staff; provide feedback & initiate corrective action when needed
• Assign daily duties, coordinate transportation, & ensure coverage for appointments, outings, & activities
• Ensure implementation of Individual Program Plans (PCPs) & behavioral support plans through active supervision & rounding
• Promote active treatment & ensure quality services are delivered consistently
• Monitor documentation, incident reports, & staff records for accuracy & compliance
• Investigate incidents, workplace injuries, policy violations, & unusual incidents; complete required reports
• Address employee relations matters at the first-step level, including resolving grievances
• Ensure compliance with Medicaid (ICF/IID) standards, agency policies, & labor agreements
• Maintain inventory, approve purchases, & ensure supplies & equipment are available
• Conduct environmental & safety checks; submit work orders as needed

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed