Jelani Residential Care Monitor

Bayview Hunters Point Foundation for Community Imp • San Francisco, CA

4d

About The Position

The Care Monitor works closely with onsite staff to support and monitor the site and help ensure a safe environment for staff and residents. The position reports to the House Manager. The schedule is shift-based: day shifts are 7 a.m.–3 p.m., swing shifts are 3 p.m.–11 p.m., and overnight shifts are 11 p.m.–7 a.m. Shifts may change to meet operational needs.

Requirements

• Ability to work well with diverse staff and clientele, including across cultural, language, sexual identity, gender, and other diversity considerations.
• Ability to work successfully both independently and cooperatively.
• Ability to speak, read, and write clearly in English.
• Ability to complete tasks efficiently in an environment with background noise and interruptions.
• Maintain confidentiality of all information seen or heard at the site, including the site name and address and information about guests or staff.
• Strong understanding of the city and state political and community service environment.
• Regular and reliable attendance.
• Effective verbal and written communication skills.
• Computer proficiency, including Microsoft Office, Avatar, and internet browsers.
• Respect for others and ability to maintain professional relationships.
• Independent judgment in evaluating options and making sound decisions.
• Ability to work effectively in an open office environment with moderate noise and distractions.
• Ability to meet deadlines with time constraints and required state, federal, local, and BVHP standards.
• Mandated court reporting.
• Valid California driver's license if duties require.
• Live Scan fingerprinting, TB clearance, vaccinations, and background-check clearance may be required.

Nice To Haves

• Understanding of substance use and harm reduction strategies.
• Previous government relations, nonprofit, and grassroots organizing experience.
• Nonprofit experience working in local or state government.

Responsibilities

• Refer operational, security, and client issues, including de-escalation needs, to the House Manager.
• Support client needs by conducting wellness and perimeter checks, documenting client activities, ensuring house chores are completed, and verifying that clients are attending to their children.
• Engage participants to help orient them to the site.
• Monitor the site and report violations of house rules and regulations.
• Prepare participant rooms for occupancy, including applying mattress and pillow covers and stocking rooms with supplies.
• Assist with setting up participant intake tables.
• Perform light-duty cleaning and sanitation in common areas used by staff.
• Perform other duties in support of site management as assigned.
• Sign in and out daily and complete an Activity Log form for every shift.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed