Jelani Residential Care Monitor

Bayview Hunters Point Foundation • San Francisco, CA

3d

About The Position

The Care Monitor works closely with onsite staff to support and monitor the site and help ensure a safe environment for staff and residents. The position reports to the House Manager. The schedule is shift-based: day shifts are 7 a.m.–3 p.m., swing shifts are 3 p.m.–11 p.m., and overnight shifts are 11 p.m.–7 a.m. Shifts may change as needed to meet operational needs.

The role supports client needs and site operations, helps orient participants to the site, monitors compliance with house rules, prepares participant rooms and intake tables, and performs light cleaning and sanitation in staff common areas. Other duties may be assigned in support of site management.

All information seen or heard at the site is confidential, including the site name and address and information about guests or staff. The employee must sign in and out daily and complete an Activity Log for every shift. Selected candidates are subject to background-check clearance. Live Scan fingerprinting, TB clearance, and other medical vaccinations may be required. The position includes mandated court reporting and requires compliance with applicable state, federal, local, and BVHP standards.

Bayview Hunters Point Foundation is an Equal Employment Opportunity Employer and encourages candidates from diverse backgrounds to apply. Salary is $24.00 per hour.

Requirements

• Ability to work well with diverse staff and clientele, including across cultural, language, sexual identity, gender, and other diversity considerations.
• Ability to work successfully both independently and cooperatively.
• Ability to speak, read, and write clearly in English.
• Ability to complete tasks successfully and efficiently in an environment with background noise and interruptions.
• Maintain confidentiality of all information seen or heard at the site, including the site name and address and information about guests or staff.
• Regular and reliable job attendance.
• Effective verbal and written communication skills.
• Computer proficiency, including Microsoft Office, Avatar, and internet browsers.
• Ability to maintain professional relationships by demonstrating respect and understanding of others.
• Independent judgment in evaluating options and making sound decisions.
• Ability to work effectively in an open office environment with moderate noise and distractions.
• Ability to meet deadlines with time constraints.
• Ability to meet required state, federal, local, and BVHP standards.
• Mandated court reporting.
• Comprehensive background-check clearance is required for selected candidates; Live Scan fingerprinting, TB clearance, and other medical vaccinations may be required.
• A valid California driver's license if duties require it.

Nice To Haves

• Understanding of substance use and harm reduction strategies.
• Strong understanding of the city and state political and community service environment, including community service leaders, partners, organizations, statewide community service needs, legislative leaders, government officials, and major stakeholders.
• Previous government relations, nonprofit, and grassroots organizing experience.
• Nonprofit experience working in local or state government.

Responsibilities

• Refer operational, security, or client issues, including de-escalation needs, to the House Manager.
• Support client needs by conducting wellness and perimeter checks, documenting client activities, ensuring house chores are completed, and verifying that clients are attending to their children.
• Engage participants to help orient them to the site.
• Monitor the site and report violations of house rules and regulations.
• Prepare participant rooms for occupancy, including applying mattress and pillow covers and stocking rooms with supplies.
• Assist with setting up participant intake tables.
• Perform light-duty cleaning and sanitation in staff-utilized common areas.
• Sign in and out daily and complete an Activity Log for every shift.
• Perform other duties in support of site management as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed