About The Position

Residential Care Facility (RCF) Administrator Location: Kirksville, MO Work Schedule: In-person | Full-Time | Monday–Friday Job Summary: The Residential Care Facility (RCF) Administrator is responsible for the overall leadership, management, and regulatory compliance of the residential care facility. This role ensures the delivery of safe, high-quality care to residents while maintaining operational efficiency, financial stability, and staff development. The Administrator serves as the primary operational leader for the facility and works collaboratively with internal departments, regulatory agencies, and community partners to support organizational goals. Position Perks & Benefits 29 days of PTO HRSA Loan Repayment Eligibility Comprehensive Benefits Package – health, dental, vision, retirement, life insurance & more 403(b) Match – up to 5% for both part-time and full-time employees Company-Paid Life Insurance Emergency Medical Leave Program Flexible Spending Accounts – healthcare and dependent care Health & Wellness Programs Employee Assistance Program (EAP) Employee Discount Program Mileage Reimbursement (when applicable)

Requirements

  • Strong knowledge of residential care regulations, licensing standards, and best practices.
  • Demonstrated leadership and staff development capabilities.
  • Ability to manage multiple priorities in a highly regulated environment.
  • Effective written and verbal communication skills with residents, families, staff, and community partners.
  • Strong organizational, problem-solving, and decision-making skills.
  • Ability to analyze data, monitor performance metrics, and support quality improvement initiatives.
  • Ability to establish and maintain effective professional relationships.
  • Bachelor’s degree in healthcare administration, business administration, public administration, or a related field OR an equivalent combination of education and relevant professional experience.
  • Minimum of 3–5 years of progressively responsible experience in residential care, long-term care, or healthcare operations.
  • Demonstrated experience in staff supervision, regulatory compliance, and facility operations.
  • Current state licensure or certification as required by local and state regulations (RCAL or LNHA).

Responsibilities

  • Operations & Regulatory Compliance Oversee daily operations of the residential care facility to ensure a safe, clean, and supportive environment for residents, families, staff, and visitors.
  • Ensure ongoing compliance with all applicable state, federal, licensing, and accreditation standards.
  • Manage all aspects of state and federal survey and inspection processes, including preparation, response, and follow-up.
  • Maintain accurate records, documentation, and reports required for audits, inspections, and regulatory review.
  • Ensure adherence to organizational policies, procedures, and payment policies.
  • Resident Care & Quality Assurance Ensure residents receive appropriate care, services, and activities that promote health, safety, and overall well-being.
  • Monitor program outcomes, documentation, and reporting to ensure clinical, quality, and regulatory expectations are met.
  • Respond promptly and professionally to resident and family concerns.
  • Collaborate with Quality and Compliance teams on quality assurance, performance improvement, and utilization review activities.
  • Staff Leadership & Human Resources Collaboration Recruit, hire, orient, train, supervise, evaluate, and retain a sufficient number of qualified and compassionate staff.
  • Provide direct supervision and leadership for all RCF programs and services.
  • Partner with Human Resources to ensure effective hiring, performance management, corrective action, and disciplinary practices.
  • Support ongoing staff development and participate in required meetings and organizational training activities.
  • Coordinate the annual review and updating of staff job descriptions.
  • Financial & Administrative Oversight Participate in the preparation, monitoring, and management of facility budgets, financial reports, and zero-variance documentation.
  • Oversee billing, collections, and financial reporting processes related to RCF operations.
  • Support grant development, contract maintenance, and administrative initiatives as needed.
  • Oversee the development and implementation of new RCF programs in alignment with organizational strategy.
  • Leadership & Strategic Planning Communicate the organization’s strategic direction and involve team members in achieving departmental and organizational goals.
  • Monitor progress toward strategic objectives and key performance indicators.
  • Champion change and lead the effective implementation of new initiatives and processes.
  • Foster a collaborative, team-based culture across departments and functional areas.
  • Maintain confidentiality of all business and resident information, including Protected Health Information (PHI), in accordance with HIPAA and company policy.
  • Other Duties Perform additional duties and special projects as assigned.
  • Participate in public or community education activities, as appropriate, to promote understanding of mental health and residential care services.

Benefits

  • 29 days of PTO
  • HRSA Loan Repayment Eligibility
  • Comprehensive Benefits Package – health, dental, vision, retirement, life insurance & more
  • 403(b) Match – up to 5% for both part-time and full-time employees
  • Company-Paid Life Insurance
  • Emergency Medical Leave Program
  • Flexible Spending Accounts – healthcare and dependent care
  • Health & Wellness Programs
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Mileage Reimbursement (when applicable)
  • Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
  • Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
  • Top-notch training: initial, ongoing, comprehensive, and supportive
  • Career mobility: advancement opportunities/promoting from within
  • Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
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