Residential Care 2nd Shift Supervisor

Cherry Health • Grand Rapids, MI

2d • Onsite

About The Position

This position provides shift oversight, direction, and support to Residential Care Coordinators. The Residential Shift Supervisor is responsible for supervision, training, and development of the Residential Care Coordinators, provision, and coordination of shift coverage. This role also assists in daily operational oversight of the RCC Department in providing custody, security, and oversight to clients within the residential facility while maintaining order within the facility and enforcing all rules, regulations, and policies. The supervisor must adhere to organizational Policies, Procedures, Code of Ethics, and all licensing and accreditation standards, and represent the organization’s Mission in all actions and communications.

Requirements

• Demonstrated knowledge of and ability to use methods of service planning and delivery with the client population served by the agency.
• Excellent judgment and sound decision-making skills.
• Ability to work with limited supervision and to accept and utilize feedback.
• Ability to understand and follow written and oral instructions.
• Ability to maintain resident confidentiality.
• Ability to work with people of different cultures.
• Ability to communicate clearly and effectively both orally and in writing.
• Have an understanding, preferably a working knowledge, of the person-centered planning process.
• Demonstrated ability to engage clients in service.
• Demonstrate a thorough knowledge of program services, resident needs, and management techniques.
• Demonstrated ability to coordinate services with other community and client net resources.
• Have a valid and clean Michigan driver’s license and access to transportation for the performance of job duties.
• Proficient computer skills.
• CPR certification required.
• Three years direct care experience required.
• Experience in mental health, substance abuse, or correctional-type residential program is strongly preferred or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

Nice To Haves

• Bachelor’s degree in Human Services or related field preferred, or an equivalent combination of education and experience.

Responsibilities

• Provide supervision to all Residential Care Coordinators assigned to the designated shift.
• Responsible for Timecard approval and approval or denial of PTO requests submitted by direct reports.
• Coordinate/conduct monthly RCC meetings according to the assigned shift and attend monthly All Staff Meetings.
• Ensure staffing and supply expenditures are within budgetary guidelines.
• Provide narrative and statistical reports as assigned.
• Oversee the admission, orientation, supervision, and discharge of program residents.
• Oversee the administration of discipline for infractions of facility rules and regulations by residents.
• Oversee randomly scheduled facility and client searches.
• Ensure that residents meet all scheduled activities and appointments daily.
• Oversee the RCC staff monitoring client activities in and around the campus.
• Report all concerning and/or atypical circumstances to the Site Manager immediately.
• Assist with after-hours on-call emergency response as assigned by the Site Manager.
• Oversee/coordinate urine drops assigned to Residential Care Coordinators; prepare urine billing, order urine test cups, and breathalyzer tubes.
• Oversee fingerprinting of both staff, new hires, and new resident admissions.
• Oversee the distribution of resident mail, meals, and bus tickets.
• Monitor daily sanitation of resident rooms and building.
• Develop and maintain effective working relationships and work collaboratively with CTC staff and Administration.
• Perform other tasks as assigned by Supervisor.

Benefits

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level