Residential AV Field Supervisor

Bravas•Minneapolis, MN

2d•Onsite

About The Position

At BRAVAS, we transform homes into extraordinary living experiences. As the nation’s #1 luxury technology integrator, we design and deliver premium solutions - lighting, shades, A/V, networking, home automation, and more, that make life effortless, beautiful, and connected. We partner with homeowners, architects, builders, and designers on some of the most spectacular homes in the country. And we’re growing. The Field Supervisor keeps projects running on time, on budget, and to the high standard Bravas clients expect. This role owns on-site coordination across multiple concurrent luxury residential projects, aligning technicians, project managers, programmers, and schedulers to deliver flawless installations, while embodying our six core values: collaborative, accountable, proactive, curious, passionate, and creative.

Requirements

High school diploma or equivalent.
Proven experience supervising field technicians in residential AV, smart home, or low-voltage integration.
Strong knowledge of AV, lighting, security, and low-voltage systems; commitment to ongoing product education.
Ability to read residential construction plans and job site documentation.
Excellent communication skills, written and verbal, across technical and non-technical audiences.
Sharp troubleshooting instincts and strong attention to detail.
Valid driver's license, clean driving record, and ability to pass a background check.

Responsibilities

Oversees on-site execution across multiple projects, managing quality, timelines, and budget accountability.
Coordinates daily with schedulers, technicians, programmers, project managers, and subcontractors to ensure smooth project flow.
Matches technician skill sets to project needs and adapts scheduling in response to scope changes.
Mentors and trains field technicians on installation standards, troubleshooting, and company culture.
Conducts quality checks and enforces Bravas standards on every job site.
Partners with Project Managers and Operations on escalated client issues and labor forecasting.
Coordinates client training and manages smooth handoffs to the service department.
Participates in technician performance reviews and establishes productive feedback loops across teams.
Performs other duties as assigned.