Residential AV & Control4 Technician

NextGen • North Charleston, SC

14d • Onsite

About The Position

NextGen Automated, Inc. is seeking an experienced Residential AV & Control4 Technician to install, configure, troubleshoot, and program residential automation and AV systems. This is a hands-on, field-based position in the Charleston area, not a remote or work-from-home role. Control4 programming experience is required; this is not an entry-level installer position.

Requirements

• Hands-on experience programming Control4 systems.
• Experience installing and troubleshooting residential AV and/or home automation systems.
• Strong understanding of residential networking, including wired and wireless networks.
• Ability to troubleshoot system problems and determine the root cause rather than simply replace equipment.
• Experience with structured cabling, AV components, displays, racks, and related equipment.
• Valid driver's license and excellent driving record.
• High school diploma or GED.
• Ability to work independently in the field and as part of a project team.

Nice To Haves

• 3+ years of residential AV/home automation experience.
• Control4 certifications.
• Experience with residential security, surveillance, home theaters, distributed audio/video, and networking.
• Experience working in both new construction and retrofit environments.

Responsibilities

• Program, configure, and troubleshoot Control4 systems.
• Install and service residential audio/video and home automation systems.
• Install and configure TVs, projectors, automated screens, theater systems, and distributed audio/video.
• Install and configure hard-wired and wireless networks.
• Troubleshoot system, programming, networking, and equipment issues.
• Install and service residential security and surveillance systems.
• Configure cameras, DVRs, NVRs, and related equipment.
• Install racks, AV components, control equipment, and associated hardware.
• Perform pre-wiring and structured cabling for new construction and retrofit projects.
• Terminate, test, label, and troubleshoot industry-standard cabling.
• Read project documentation and complete installations according to specifications.
• Work directly with customers to troubleshoot issues and explain system operation.
• Maintain company vehicle, tools, equipment, and inventory.
• Coordinate with the project team to keep installations on schedule.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long-term disability insurance
• Employee Assistance Program
• Retirement plan with company match
• Paid holidays
• Paid Time Off
• Employee referral bonus program
• Advancement opportunities
• Company-paid Control4 certification testing fees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED