RESIDENTIAL ASSOCIATE

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES•City of Rochester, NY

2d•$19 - $20

About The Position

Under general supervision, the Residential Associate provides a safe, therapeutic environment for residents through medication management, recreation, facility management, and other residential activities. The role maintains confidentiality and ethical standards identified by NYS OASAS and other relevant governing bodies, supports effective and collaborative communication among program staff, follows agency communication protocols, and helps ensure a trauma-informed care environment. This position is at an all-male residence and is scheduled Friday through Tuesday, 4 p.m. to midnight. The listed salary is $19.25–$19.75, with a $0.75 increase upon medication certification. The position also requires compliance with applicable federal and state laws and regulations, including confidentiality, privacy, program, billing, and documentation standards, and with the agency's corporate compliance and ethics program. An offer is contingent upon successful completion of a background check. The description is illustrative rather than exhaustive; employees must follow supervisory directions and perform other related duties as required.

Requirements

High school diploma or GED preferred.
Valid and clean New York State driver's license.
Two years of experience in human services, crisis intervention, a residential setting, or emergency services.
A relevant combination of education and experience may be considered.
Meet the physical demands of the role, including frequent sitting, talking, hearing, standing, walking, using hands to type, and light lifting; required vision abilities include close vision, distance vision, and adjusting focus.
Successfully complete a background check as a condition of an employment offer.

Nice To Haves

Knowledge of issues affecting homeless clients.
Experience with conflict resolution techniques.

Responsibilities

Monitor residents to maintain a safe, therapeutic environment.
Cover nonclinical psychoeducational groups as needed and observe peer-led activities.
Provide transportation when needed.
Conduct room and personal-belonging searches to help ensure the safety of the environment and program participants.
Conduct scheduled or, when needed, random urine toxicology screens while practicing universal precautions.
Provide conflict management to residents as needed.
Supervise client meal preparation to ensure sanitation, safety, and nutritional standards; complete required L2 certification.
Maintain facility cleanliness, including assigning chores and cleanup tasks and following up on their completion.
Debrief relevant information to incoming employees during shift exchange and conduct visible rounds to account for residents and check environmental safety at the beginning and end of each shift.
Carry out emergency procedures to protect residents and staff and immediately notify the Residence Manager of emergencies.
Conduct monthly fire drills and engage the security system.
Provide medication observation and monitoring under established protocols when LPN coverage is absent.
Complete and maintain documentation in accordance with agency and regulatory standards.
Enter shift notes into the electronic client record database for each scheduled shift.
Complete group notes in the electronic client record database by the end of each shift.
Complete incident reports documenting unusual incidents or situations as needed.
Support the agency's mission, vision, values, strategic plan, and core competencies, including collaboration and community focus, innovation and entrepreneurship, and cultural competence and diversity.
Follow supervisory directions and perform other related duties as required.