Residential Associate

Catholic Charities Family and Community Services•Rochester, NY

About The Position

Catholic Charities Family and Community Services (CCFCS) is hiring a Residential Associate for an all-male residence. Under general supervision, the Residential Associate helps provide a safe, therapeutic environment for residents through medication management, recreation, facility management, and other residential activities. The role maintains confidentiality and ethical standards identified by NYS OASAS and other relevant governing bodies, supports collaborative communication among program staff, follows agency communication protocols, and helps ensure a trauma-informed care environment. The position is part-time and scheduled Friday through Tuesday, 4:00 p.m. to midnight. The salary is $19.25–$19.75 per hour, with a $0.75 increase upon medication certification. Employment offers are contingent upon successful completion of a background check. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED preferred.
Valid and clean New York State driver's license.
Two years of experience in human services, crisis intervention, a residential setting, or emergency services.
A relevant combination of education and experience will be considered.
Ability to meet the described physical demands, including frequent sitting, talking, hearing, standing, walking, typing, and light lifting; required vision includes close vision, distance vision, and ability to adjust focus.
Successful completion of a background check is required for an employment offer.

Nice To Haves

Knowledge of issues affecting people experiencing homelessness.
Experience with conflict resolution techniques.

Responsibilities

Monitor residents to maintain a safe, therapeutic environment.
Cover nonclinical psychoeducational groups as needed and observe peer-led activities.
Provide transportation when needed.
Conduct room and personal-belonging searches to support the safety of the environment and program participants.
Conduct scheduled or random urine toxicology screens while practicing universal precautions.
Provide conflict management to residents as needed.
Supervise clients' meal preparation to ensure sanitation, safety, and nutritional standards are met.
Complete L2 certification.
Maintain facility cleanliness, assign chores and cleanup tasks, and follow up to ensure completion.
Debrief relevant information to incoming employees during shift exchange and conduct visible rounds at the beginning and end of each shift to account for residents and check the environment.
Carry out emergency procedures to protect residents and staff and immediately notify the Residence Manager of emergency situations.
Conduct monthly fire drills and engage the security system.
Provide medication observation and monitoring under established protocols when LPN coverage is absent.
Complete and maintain documentation in compliance with agency and regulatory standards.
Enter shift notes into the electronic client record database for each scheduled shift.
Complete group notes in the electronic client record database by the end of each shift.
Complete incident reports for unusual incidents or situations as needed.
Support the agency's mission, vision, values, strategic plan, and core competencies, including collaboration and community focus, innovation and entrepreneurship, and cultural competence and diversity.
Follow supervisory directions and perform other related duties as required.
Adhere to applicable federal and state laws and regulations, including confidentiality, privacy, program, billing, and documentation standards, and perform duties in accordance with the agency's corporate compliance and ethics program.