Residential Aide - PT

Friendship Place•WASHINGTON, DC

11d•$18 - $20•Onsite

About The Position

Friendship Place is a nonprofit organization serving the Washington, DC region. We empower individuals and families experiencing or at risk of homelessness to rebuild their lives through community involvement. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy. We are committed to living out our core values both within our organization and the community. The Brooks provides short-term housing services to families experiencing homelessness in the District. The building contains 50 units and is located in Northwest DC. The program follows a Housing First philosophy and uses best practices to ensure participants can transition from short-term family housing to independent housing within 90 days. The Residential Aide provides 24-hour on-site monitoring services to support the safety and well-being of The Brooks participants, staff, and visitors. Residential Aides shall work cooperatively with program staff at all levels to ensure quality of service by performing hourly inspections of the building and immediate building exterior, and documenting/reporting any incidents.

Requirements

High School Diploma/GED Required
3 years of general work experience, including one year of experience in direct human service
Must have or be able to obtain a First Aid/CPR/AED certification that includes a hands-on skills testing module. Friendship Place will provide First Aid/CPR/AED training
Excellent time management, detail-oriented, organized, capable of maintaining confidentiality, and able to work independently with minimal supervision
Must possess and be able to demonstrate strong intra- and interpersonal communication skills, with the ability to effectively express ideas, needs, and observations both verbally and in writing. This includes the ability to communicate clearly and respectfully with clients, colleagues, and supervisors, as well as to document interactions and incidents accurately, professionally, and in a timely manner.
Must be able to demonstrate active listening, emotional awareness, and the ability to adapt their communication style to different individuals and situations.
Ability to work well under pressure and as part of a diverse team
Demonstrates professionalism across all levels of the organization
Strong commitment to the organization’s mission, vision, and values
Knowledge of Microsoft Word; ability to learn database programs
Ability to maintain healthy and professional boundaries
Must be able to arrive to work and scheduled meetings on time
Strong commitment to mission, including racial equity and social justice
Participate in multidisciplinary team meetings, supervision, and actively seek out professional development opportunities
Maintain compliance in all assigned mandatory training and background clearances
Must have a valid government-issued ID and reliable transportation to and from work.
This position is designated as 'essential' and may require the employee to report to work, or remain at work, during inclement weather, natural disasters, or other emergencies, even if the organization is closed to other staff.

Nice To Haves

Bachelor’s Degree Preferred
Bilingual in Spanish is a plus
Experience working with individuals with mental health concerns or addiction preferred

Responsibilities

Monitors the residents, units, and grounds of The Brooks at all times to ensure the security and safety of each resident.
Provides appropriate oversight of the participants at the short-term family housing site and enforces program policies
Provides de-escalation services to the participants as needed and to ensure safety and well-being of all staff and residents, including contacting MPD, Mobile Crisis, and/or CHAMPS as necessary.
Assists in the planning and organization of recreational activities and events for families residing at The Brooks
Reports unusual incidents to the appropriate parties OR writes unusual incident reports.
Reports observations to case management staff to support the participants in progressing towards their goals.
Performs weekly and as necessary inspections of units.
Distributes food during meal services and discards waste.
Residential Aides are responsible for the safety and security of the staff, clients, and the building at each STFH site.
Residential Aides shall lead emergency protocols, report all incidents to both program and operational leadership, and be the point of contact when the PD and OM are not present at the site.
Performs all other duties as assigned