Residential Aid

COMMUNITY HOUSING INNOVATIONS INC•New York, NY

1d•$22 - $45,000•Onsite

About The Position

The Residential Aid coordinates and ensures the overall safety and security of the facility. The role coordinates and verifies client movement in the facility alongside other operations staff and monitors client conduct and behavior during the shift. The position is based in Sheepshead Bay, Brooklyn, New York, and is scheduled Tuesday through Saturday, 8 a.m. to 4 p.m., with Sunday and Monday off. Pay is $21.64 per hour, approximately $45,000 annually. The role is non-exempt and eligible for overtime. The Residential Aid helps maintain a safe environment for clients, visitors, staff, and property; monitors facility activity; supports client arrivals and referrals; keeps accurate operational records; and performs reception, administrative, and site-related tasks. The position may provide limited crisis intervention and de-escalation until professional CHI staff can respond. Other duties may be assigned by management to support successful program operations.

Requirements

High school diploma or GED preferred.
Willingness to work flexible hours, nights and/or weekends, and overtime if necessary.
One to two years of experience in a related field preferred.
First Aid/CPR certification required, or must be obtained within the first 60 days of employment.
Food Handler’s certification required, or must be obtained within the first 60 days of employment.
F-02 or F80 Fire Safety Coordinator certification required, or ability to obtain certification within 30 days of employment.
Must complete a TB test upon hire and annually thereafter; accepted options include a traditional test, QuantiFERON, or X-ray.
Excellent verbal and written communication skills.
English proficiency required.
Ability to lift, carry, and move objects weighing up to 50 pounds, tour the entire property, walk distances, and climb two to four flights of stairs.
Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

Nice To Haves

Spanish proficiency is prioritized.
Multilingual ability is prioritized.
High school diploma or GED preferred.
One to two years of related-field experience preferred.

Responsibilities

Ensure the safety and security of clients, visitors, staff, and property.
Maintain visibility to residents by wearing a Safety Monitor vest and ID badge, and inspect the site through regular property tours.
Screen all clients and visitors entering the facility.
Enforce and explain CHI, site, and DSS policies, regulations, and rules to residents.
Review video cameras and consistently monitor the area.
Provide limited crisis intervention and de-escalation when necessary until CHI professional staff can be contacted or intervene.
Contact a supervisor and/or appropriate authorities as needed.
Accurately maintain shift documentation, including turnover records, census information, logs, incident reports, and case notes.
Conduct inspections in accordance with OTDA/DSS standards by physically entering each unit to ensure attendance is recorded properly.
Accept resident referrals and review rules and regulations with new arrivals, including the two-bag-per-person intake rule.
Submit required internal and external reports to funding agencies and/or CHI accurately and on time.
Keep logs, the office, and the site orderly.
Inform the Building Superintendent about site conditions, including hazards, potential repair needs, and supply needs.
Prepare vacant units for new placements.
Use cleaning supplies properly and maintain inventory.
Facilitate and document evacuation procedures, including fire drills, as directed.
Perform front-desk administrative and reception duties when needed.
At the direction of CHI staff, act as a liaison between the agency and the community.
Perform other duties assigned by management to support program operations.