RRC - Resident Supervisor

Oriana House • Cleveland, OH

6d

About The Position

The Resident Supervisor oversees clients’ daily activities while they are in the facility and helps maintain a safe, orderly environment. The role includes monitoring client whereabouts, making frequent facility rounds, enforcing agency and program policies and procedures, and completing scheduled activities such as intakes, alcohol testing, urine drug screens, searches, pat-downs, and emergency drills. Staff must be able to obtain and maintain Federal Bureau of Prisons clearance to work at the residential reentry center. The listed schedule is full-time, second shift, 2:00 p.m.–10:00 p.m., with weekend days required. The tiered pay range is $17.20–$20.80 per hour based on education and experience: $17.20 per hour with a high school diploma or GED, and $18.20 per hour with a bachelor’s degree. The posting notes opportunities for advancement.

Requirements

• High school diploma or equivalent.
• Ability to obtain and maintain Federal Bureau of Prisons clearance in accordance with the Statement of Work.
• Valid Ohio driver’s license and a driving record that permits coverage by the agency’s liability insurance.
• Cognitive skills needed to learn, remember, focus, categorize, and integrate information for decision-making, problem-solving, and comprehension.
• Ability to perform under stress and in emergencies.
• Ability to work effectively with agency employees, outside contacts, and a diverse client population.
• Must be eligible to work in the United States without requiring sponsorship.

Nice To Haves

• Associate’s degree in a human services field; relevant job experience may substitute for this preferred degree.

Responsibilities

• Read, initial, and date shift reports within the first 60 minutes of the shift.
• Check perimeter doors at the beginning and end of each shift to ensure they are locked and alarms are armed, and record the results on the shift report.
• Adhere to, enforce, and implement agency and program policies and procedures, including the Federal Bureau of Prisons Statement of Work, and stay current on changes.
• Supervise clients’ daily activities in the facility, including cleanup, signing in and out, recreation, visitation, and meals.
• Account for each client’s whereabouts by conducting and documenting facility whereabouts checks three times per shift.
• Circulate through common and dorm areas at least every 30 minutes, checking for unsafe conditions and facility and dorm cleanliness; document and address issues.
• Complete scheduled activities, including intakes, random alcohol-sensor tests, urine drug screens, dorm searches, pat-downs, and emergency drills.
• Conduct alcohol testing and collect urine specimens according to agency policy and procedure.
• Conduct client intakes and ensure forms are completed accurately and fully, including required client and staff signatures.
• Document all required information, including PREA results, in ORION under the client profile.

Benefits

• Anthem PPO or high-deductible health plan with CVS prescription coverage.
• Group term life insurance equal to one times annual salary.
• Long-term disability insurance.
• 80 vacation hours (10 days) per year.
• 80 personal-sick hours (10 days) per year.
• 96 hospital hours (12 days) per year.
• Eight paid holidays.
• Tuition reimbursement program after six months of employment.
• Employee Assistance Program (EAP).
• Retirement plan 403(b).
• Dental plan (employee paid).
• Vision plan (employee paid).
• Flexible Spending Accounts (FSA).
• Health Savings Account (HSA) for the high-deductible plan.
• Public Service Loan Forgiveness program.
• Wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED