RRC - Resident Supervisor

Oriana House, Inc. • Cleveland, OH

6d • $17 - $21

About The Position

The Resident Supervisor oversees clients’ daily activities and maintains a safe, orderly residential facility while following Agency and program policies, procedures, and the Federal Bureau of Prisons Statement of Work. The role includes monitoring clients, maintaining facility security and cleanliness, conducting scheduled activities and tests, and completing accurate records and client intake documentation. The position requires the ability to obtain and maintain Federal Bureau of Prisons clearance.

This is a full-time second-shift position, 2:00 p.m.–10:00 p.m., with weekend day(s) required. Pay is tiered from $17.20 to $20.80 per hour based on education and experience: $17.20 per hour with a high school diploma or GED, and $18.20 per hour with a bachelor’s degree. The posting also notes opportunities for advancement.

Requirements

• High school diploma or equivalent.
• Valid Ohio driver’s license and a driving record that permits coverage under Agency liability insurance.
• Ability to obtain and maintain Federal Bureau of Prisons clearance in accordance with the Statement of Work.
• Cognitive skills to learn, remember, focus, categorize, and integrate information for decision-making, problem-solving, and comprehension.
• Ability to perform under stress and in emergencies.
• Ability to work effectively with Agency employees, outside contacts, and a diverse client population.

Nice To Haves

• Associate’s degree in a human services field; relevant job experience may substitute for the preferred degree.

Responsibilities

• Read, initial, and date shift reports within the first 60 minutes of the shift.
• Check perimeter doors at the beginning and end of each shift to confirm they are locked and alarms are armed, and record the results on the shift report.
• Follow and enforce Agency and program policies and procedures and the Federal Bureau of Prisons Statement of Work, and stay current on changes.
• Supervise clients’ daily activities in the facility, including cleanup, signing in and out, recreation, visitation, and meals.
• Account for each client’s whereabouts by conducting and documenting facility whereabouts checks three times per shift in accordance with Agency policy and procedures.
• Maintain an active presence in common and dorm areas by circulating through the facility at least every 30 minutes; check for unsafe conditions and cleanliness, document issues, and correct them or take steps to do so.
• Complete scheduled activities, including intakes, random alco-sensor tests, urine drug screens, dorm searches, pat-downs, and emergency drills.
• Conduct alcohol testing and collect urine specimens in accordance with Agency policy and procedures.
• Conduct client intakes and ensure forms are complete and accurate, including required signatures.
• Document intake information, including PREA results, in ORION under the client profile.

Benefits

• Anthem PPO or high-deductible health plan with CVS prescription coverage.
• Group term life insurance equal to one times annual salary.
• Long-term disability insurance.
• 80 vacation hours (10 days) per year.
• 80 personal-sick hours (10 days) per year.
• 96 hospital hours (12 days) per year.
• Eight paid holidays.
• Tuition reimbursement program after six months of employment.
• Employee Assistance Program (EAP).
• 403(b) retirement plan.
• Dental plan (employee-paid).
• Vision plan (employee-paid).
• Flexible spending accounts (FSA).
• Health savings account (HSA) for the high-deductible plan.
• Public Loan Forgiveness Program.
• Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED