Resident Services Senior Services Coordinator

Community Housing Partners Corp • Hopewell, VA

19h • Onsite

About The Position

Help Older Adults Thrive. Build Community. Change Lives. At Community Housing Partners (CHP), we believe everyone deserves the opportunity to age with dignity, independence, and connection. We're seeking a passionate, resourceful, and relationship-focused Senior Services Coordinator to help older adults and individuals with special needs access the resources, support, and community connections they need to thrive. This is more than a case management role. You'll become a trusted advocate, community builder, and strategic partner who helps residents maintain stability, improve wellness, and remain successfully housed. Every day, you'll have the opportunity to make a meaningful difference in the lives of vulnerable populations while building partnerships that strengthen entire communities. Build Meaningful Relationships Serve as a trusted resource and advocate while developing strong connections with residents, service providers, healthcare organizations, and community partners. Create Engaging Communities Design and lead programs that promote wellness, social connection, independence, and successful aging in place. Grow Your Professional Expertise Expand your experience in resident services, community engagement, benefits navigation, partnership development, program management, and outcomes reporting. Work with Purpose Join a mission-driven organization dedicated to creating affordable housing and supportive communities where people can live and thrive.

Requirements

• High school diploma or equivalent and at least two years of experience in human services, social services, case management, resident services, or a related field; OR Bachelor's degree in human services, social work, sociology, psychology, gerontology, or a related field with at least one year of relevant experience
• Minimum one year of direct service experience supporting seniors and/or individuals with disabilities or special needs
• Valid driver's license meeting CHP insurability requirements
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Virtual meeting platforms including Teams and Zoom
• Online benefits and government service systems
• Documentation, data entry, and reporting tools

Nice To Haves

• Benefits and entitlement assistance
• Community resource coordination
• Program development and community engagement
• Affordable housing, senior services, healthcare, or nonprofit settings
• Data tracking and reporting systems such as Smartsheet

Responsibilities

• Conducting resident assessments and developing individualized support plans
• Connecting residents with healthcare, benefits, transportation, food assistance, and other essential services
• Planning and facilitating wellness, educational, and social programs
• Building partnerships with community organizations and service providers
• Assisting residents with benefit applications and service navigation
• Maintaining accurate documentation, reporting, and compliance requirements
• Managing program resources and supporting community operations
• Collaborating with property management and internal teams to improve resident outcomes

Benefits

• Medical, Dental, and Vision start on the 1st of the month after your hire date.
• Paid maternity and paternity leave after 90 days.
• 403B retirement plan up to 5%, the company contributes 3% regardless of an employee’s contribution. Additionally, the company matches 2% of the amount an employee contributes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED