Resident Services Senior Services Coordinator

COMMUNITY HOUSING PARTNERS CORP•Hopewell, VA

2d•$23 - $25•Onsite

About The Position

Community Housing Partners (CHP) is seeking a passionate, resourceful, and relationship-focused Senior Services Coordinator to help older adults and individuals with special needs access the resources, support, and community connections they need to thrive. This role involves being a trusted advocate, community builder, and strategic partner who helps residents maintain stability, improve wellness, and remain successfully housed. The position offers the opportunity to make a meaningful difference in the lives of vulnerable populations while building partnerships that strengthen entire communities. The role focuses on building meaningful relationships, creating engaging communities through programs that promote wellness and social connection, and expanding professional expertise in resident services, community engagement, benefits navigation, partnership development, program management, and outcomes reporting. CHP is a mission-driven organization dedicated to creating affordable housing and supportive communities.

Requirements

High school diploma or equivalent and at least two years of experience in human services, social services, case management, resident services, or a related field; OR Bachelor's degree in human services, social work, sociology, psychology, gerontology, or a related field with at least one year of relevant experience
Minimum one year of direct service experience supporting seniors and/or individuals with disabilities or special needs
Valid driver's license meeting CHP insurability requirements
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Virtual meeting platforms including Teams and Zoom
Online benefits and government service systems
Documentation, data entry, and reporting tools

Nice To Haves

Experience with benefits and entitlement assistance
Experience with community resource coordination
Experience with program development and community engagement
Experience in affordable housing, senior services, healthcare, or nonprofit settings
Experience with data tracking and reporting systems such as Smartsheet

Responsibilities

Conduct resident assessments and developing individualized support plans
Connect residents with healthcare, benefits, transportation, food assistance, and other essential services
Plan and facilitate wellness, educational, and social programs
Build partnerships with community organizations and service providers
Assist residents with benefit applications and service navigation
Maintain accurate documentation, reporting, and compliance requirements
Manage program resources and supporting community operations
Collaborate with property management and internal teams to improve resident outcomes