Full-Time Resident Services Manager

Maple View Memory Care • Grand Forks, ND

3d

About The Position

Maple View Memory Care in Grand Forks, North Dakota, is seeking a compassionate and dedicated Resident Services Manager to support residents living with memory loss. The manager oversees the community’s day-to-day operations, supports and guides staff, and helps create a welcoming environment for residents and their families. The role focuses on ensuring residents’ well-being, quality of life, individual needs, and preferences. The manager also coordinates resident activities, communicates with families and staff, ensures compliance with regulations and company policies, and works with healthcare providers and community resources to enhance care.

Maple View Memory Care provides services to people with Alzheimer’s disease and other forms of dementia. Its team is specially trained in memory care practices, and the community offers activities and programs intended to encourage social interaction and cognitive stimulation while fostering residents’ independence, dignity, and sense of purpose.

Requirements

• Prior experience in memory care or a related field.
• Strong leadership and communication skills.
• Compassionate and patient demeanor.
• Ability to multitask and prioritize responsibilities.
• Knowledge of memory care best practices and regulations.
• Must pass a background check and drug screening.

Responsibilities

• Support a team of caregivers and help ensure residents receive quality care.
• Arrange requests for residents’ non-medical support and personal items.
• Ensure residents’ individual needs and preferences are met.
• Coordinate and oversee daily activities and programs that promote resident engagement and social interaction.
• Communicate with residents, families, and staff to address concerns or issues.
• Ensure compliance with state regulations and company policies.
• Collaborate with healthcare providers and community resources to enhance residents’ quality of care.
• Attend weekly meetings and training sessions to stay informed about memory care best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed