Resident Services Director (Full Time)

Vitalia Active Adult Community at Montrose•Copley, OH

8h•Onsite

About The Position

As the Director of Resident Services, you will set the tone for the community’s events and the engagement of residents. You will develop, run, and maintain a quality activities program that enriches the lives of the seniors in the community. It is your job to know each resident, their likes and dislikes, and ensure their engagement and satisfaction every day through compassionate, first-class service.

Requirements

At least eighteen (18) years of age.
At least one year of experience in conducting group activities.
Knowledgeable in evaluating resident needs.
Knowledgeable in supervising other employees.
Knowledgeable in training volunteers.
Knowledge of the requirements for providing care and supervision appropriate to the residents.
Able to read, write, understand, and communicate in English at a minimum of 12th grade proficiency.
Possess clear verbal and written communication skills.
Able to follow written and verbal directions.
Able to apply practical solving skills if needed.
Positive and energetic attitude.
Professional in appearance and conduct.
Ability to frequently lift and/or move items up to 50 pounds.
Criminally cleared.
In good health and physically and mentally capable of performing assigned tasks.
Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment.
Must test free from pulmonary tuberculosis at time of health screening.
Clean driving record as per the insured’s policy.
Possess and maintain the specific state-required chauffeur class license.

Responsibilities

Set the tone of the community’s events.
Ensure the engagement of residents.
Develop, run, and maintain a quality activities program that enriches the lives of the seniors in the community.
Know each resident, their likes and dislikes.
Ensure resident engagement and satisfaction every day through compassionate, first-class service.
Supervise other employees.
Train volunteers.

Benefits

Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
Medical, Dental, Vision insurance (1st of the month following 60 days of employment -Full Time)
Disability insurance (Full Time)
Employee assistance program
Weekly Employee Recognition Program
Life insurance (Full Time)
Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
Tuition Reimbursement (after 90 days for FT AND PT employees)
Employee Referral Program (FT, PT, and PRN)
Complimentary meal each shift ( FT, PT, and PRN)
Daily Pay Option
Direct Deposit