Resident Services Coordinator - ReNew Knollwood West
Trinity Property Consultants•Hopkins, MN
•$24 - $26•Onsite
About The Position
The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.
Requirements
- Excellent communication skills
- Administrative and organizational skills
- Time management skills and ability to prioritize wisely
- Customer service orientation
- Knowledge of state law as it relates to fair housing
- Regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands.
- Occasionally required to climb.
- Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
- Required to walk for extended periods of time.
- Ability to detect auditory and/or visual alarms
- Intermediate computer and internet knowledge
- Intermediate knowledge of MS Word, Excel and Outlook
- Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions
- High school education or equivalent is required
Nice To Haves
- Preferred knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
- Customer service experience preferred
- Event planning experience preferred
Responsibilities
- Providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions.
- Assisting property staff with the planning and implementation of resident activities.
- Promoting a quality living experience for all residents.
- Addressing the needs of community members, prospects and vendors.
- Handling high stress situations effectively.
- Maintaining a commitment to ongoing professional development and career growth through company’s continuing education programs.
- Regular attendance and active participation/planning at company functions and events.
Benefits
- Medical, Dental & Vision insurance
- Free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA
- Choice between free PPO-HSA and HMO plan in California
- 100% premium coverage for employee dental and vision
- FSA & Dependent Care options
- 401(k) savings with a 2% employer match
- Up to $25,000 of life insurance and AD&D coverage
- Paid holidays
- 2 – 4 weeks of paid vacation according to years of service
- Sick leave in compliance with state and local jurisdiction requirements
- $1,000 bonus for hires made through employee referrals
- Up to 16 hours of volunteer time annually
- Employee Assistant Program (EAP) that includes Health Advocate and Travel Assistance Program
- Competitive Bonus & Commission Structures
- Opportunities for Advancement
- Corporate shopping discounts, appliance discounts and lifestyle discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
