Resident Services Coordinator - Riata

Olympus Property•Austin, TX

About The Position

The Olympus Property Difference Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners. We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition. The Resident Services Coordinator supports various responsibilities that are instrumental in supporting teams and residents, and fostering a collaborative and supportive work environment. Your Purpose & General Responsibilities: Embody the Olympus Property Core Values: Customer Care Teamwork Trust Family Fun

Requirements

Available Full-time, Monday – Friday from 9 AM – 6 PM (hours may vary slightly)
Strong working knowledge of MS Office Suite to include MS Excel required
Must have superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible
1+ years property management industry experience required
Must demonstrate ability to successfully work on a team
Must be able to clearly communicate both orally and in writing

Responsibilities

Professionally greet residents with a friendly demeanor while consistently maintain professional relationships with guests
Collaboratively work with renewal and leadership team on executing renewal processes
Resolve resident concerns and coordinate resolutions with members of the leadership team
Regular attendance and punctuality
Positively maintain resident satisfaction through Olympus' core values and a service-first mentality
Handle resident packages and distribute as-needed
Handle booking of guest suites for Riata guests