RESIDENT SERVICES COORDINATOR - Centennial Place (61849)

ABODE COMMUNITIES•Pasadena, CA

18h•Onsite

About The Position

ABODE COMMUNITIES is a regional non-profit real estate development and property management firm. Abode Communities Property Management manages 80+ multifamily residential communities serving some 10,500+ low-income people throughout California. The organization, with a 98% portfolio-wide occupancy rate, offers a full range of professional services to ensure our residential portfolios, and housing portfolios of similar community development organizations, remain physically solvent and in compliance with regulatory requirements. We are looking for a RESIDENT SERVICES COORDINATOR (RSC) who, under the supervision of the SVP of Resident Services and/or the Resident Services Program Supervisor, will coordinate and oversee community development activities under the Beyond Homes key initiatives: Adult Capacity Building, Housing Retention, Healthy Living, Green Living, Community Engagement, and light case management services to residents as needed at affordable housing developments located in Los Angeles County. The Beyond Homes Resident Services program serves various populations including Seniors, TAY, Families, Survivors of Domestic Violence, Formerly Homeless, and individuals with disabilities. The RSC will ensure ongoing access to resources for residents, intervene when individuals are at risk of losing their housing, and provide avenues to social service agencies. The RSC works to engage residents with each other and their greater communities, promoting wellness and reducing isolation with the goal to increase stability, independence and to promote aging in place for senior citizens. At family sites, the RSC is responsible for oversight of youth programs including out-of-school time programs that focus on social and emotional learning (SEL). The RSC is responsible for tracking programs and referrals through daily attendance, referral notes, case notes, and ResidentConnect database. At senior sites, the RSC is responsible for oversight of programs designed to reduce isolation and focus on aging in place. Any RSC working with special needs residents or formerly homeless population is required to work in collaboration with service providers to ensure best practices in permanent supportive housing are offered. Specialized training will be provided.

Requirements

Associate's degree or equivalent.
Minimum of two (2) years of related experience in social work, human services, case management, and/or related field.
Strong ability to initiate and maintain effective, cooperative-working relationships with community-based organizations, public and private organizations.
Strong ability to organize and oversee meetings, activities and events.
Ability to effectively network in the community.
Strong verbal and written communication skills.
Strong mathematical concept skills.
Exceptional public speaking abilities and facilitation skills.
Availability to work some evenings and Saturdays.
Intermediate computer skills with programs such as Excel, Microsoft Word, E-mail and the Internet.
Ability to travel within Abode Communities’ service area.

Nice To Haves

Bilingual fluency in English and Spanish.

Responsibilities

Coordinate and oversee community development activities under the Beyond Homes key initiatives: Adult Capacity Building, Housing Retention, Healthy Living, Green Living, Community Engagement.
Provide light case management services to residents as needed at affordable housing developments.
Ensure ongoing access to resources for residents.
Intervene when individuals are at risk of losing their housing.
Provide avenues to social service agencies.
Engage residents with each other and their greater communities, promoting wellness and reducing isolation.
Increase stability and independence for residents.
Promote aging in place for senior citizens.
Oversee youth programs including out-of-school time programs that focus on social and emotional learning (SEL) at family sites.
Track programs and referrals through daily attendance, referral notes, case notes, and ResidentConnect database.
Oversee programs designed to reduce isolation and focus on aging in place at senior sites.
Collaborate with service providers to ensure best practices in permanent supportive housing are offered for special needs residents or formerly homeless populations.