Resident Services Coordinator II - AL

Ebenezer•Edina, MN

6d•Onsite

About The Position

This position provides a wide range of administrative support to the community. May also serve as main receptionist for the community. York Gardens is a community with 76 Assisted Living, Memory Care and Enhanced Care apartments, described as warm, friendly, and convenient.

Requirements

Vocational School or Training or Associate Degree
1 year
Previous experience working with Eldermark and Educare
Health Unit Coordinator training

Responsibilities

Maintain nursing staffing schedule for community (if applicable): Updates master nursing schedules as needed, communicates staffing schedule changes, communicates to Director of Health Services (DHS) open blocks/positions, posts the daily schedule in a common area/space, determines PPL eligibility and in consultation with the DHS approves or denies based on community policy, determines staffing needs/open shifts, communicates open shifts and takes necessary steps to fill shifts promptly, approves/denies employees schedule trades, notifies DHS of status changes and permanent schedule change request, documents attendance/tardiness reports, notifying DHS of individuals requiring disciplinary action, participates in on-call staffing rotation (if applicable).
Coordinate Administrative functions: Assists DHS with E-Time (Payroll) for nursing dept employees, assists DHS in tracking education compliance to ensure that all documentation is in place (Educare, supervisory visits), assists DHS with scheduling new employee interviews, if applicable, may assist with new hire paperwork, assists with new hire personnel file set up.
Coordinate Training and Maintains Records: Coordinates new employee training on the Friday after NEO, enters and reviews completed training and reports issues to the DHS, assigns annual Educare training, reviews Educare for all departments reporting issues to the appropriate supervisor.
Assists with billing, accounts receivable and accounts payable (if applicable): Enters charges for miscellaneous services as assigned, ensures paperwork for long term care insurance plans is completed as requested by the resident and invoices are sent, assists with processing deposits, assists in process Accounts Payable, assists with confirming services (audits, charges) to ensure accuracy in Eldermark.
Coordinate Resident Communication: Schedules care conferences, maintains Resident Directories, coordinates providers that come on-site for services such as podiatry and physicians, assists DHS with resident correspondence.
Provides marketing support as requested by collecting information from prospective residents and may provide tours for prospective residents.