Front Desk Part Time

Touchmark•Bend, OR

13h•Onsite

About The Position

We are looking for our next amazing Resident Services/Administrative Assistant to join our dynamic, compassionate team at our award-winning senior living community. Nestled under the pines and set along the Deschutes river on the west side of town, Touchmark at Mt. Bachelor Village offers an inviting work environment and supportive leadership. As a Resident Services/Administrative Assistant, you will wear a variety of hats! The front desk is the heartbeat of our community – it’s the place where residents and guests stop by to find out what is on the calendar of events for the day, to check on a package they’re expecting to receive, to have their dog taken for a walk or flowers watered, to let us know if they have a maintenance issue in their home, or just to lean on the counter and chit-chat about their day.

Requirements

Possess a high school diploma or equivalent
Proficient with computers and Microsoft Office
Professional and polite phone etiquette
Organized, detail-conscious, and self-initiating
Outgoing, warm, friendly personality
Genuine interest in caring for elderly residents and working in a geriatric environment
Commitment to a high degree of confidentiality
Ability to multi-task
Able to walk long distances, climb stairs and lift heavy objects
High level of attention to detail and accuracy
Respect the confidentiality of all resident's and staff information and records

Nice To Haves

Commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity and compassion), as well as a desire to model these values and encourage others to be allies, friends, and givers
"Can do" attitude towards their work
Experience answering calls on a multi-line phone system in a professional manner
Flexibility in your schedule to cover for other team members when needed.
Willing to cross-train on other shifts to support the community
Willing to work independently
Working knowledge of Microsoft Office Applications as well as experience with equipment such as copiers and printers
Maintain a professional appearance, a friendly attitude, and someone who can who can interact with composure in all experiences with team members, residents, and visitors.
Excellent time-management skills and the ability to prioritize among multiple and/or competing tasks in a high-traffic area with multiple interruptions
Experienced in providing security detail for our property
Excellent communication and problem-solving skills

Responsibilities

Answer calls on a multi-line phone system in a professional manner.
Provide security detail for the property.
Interact with composure in all experiences with team members, residents, and visitors.
Manage a high-traffic area with multiple interruptions.
Maintain a five-star site appearance.
Cross-train on other shifts to support the community.
Work independently.
Walk long distances, climb stairs and lift heavy objects.
Maintain a professional appearance and a friendly attitude.
Care for elderly residents.
Handle resident and staff information and records with confidentiality.